Salesforce Project Manager

SUMMARY

FormativGroup is seeking an experienced Salesforce Project Manager with deep expertise leading Public Sector and Government Cloud implementations. This role is responsible for managing the full project lifecycle across complex Salesforce engagements, including scope, timeline, resources, budget, deliverables, risk management, stakeholder communications, and escalations, while consistently driving successful client outcomes and delivery excellence.

The ideal candidate will possess a strong blend of project leadership, Salesforce delivery expertise, Agile program management, and client-facing consulting experience. This individual will partner closely with executive stakeholders, architects, developers, analysts, and cross-functional delivery teams to successfully execute enterprise-scale Salesforce Government Cloud and Public Sector solutions.

This role requires a consultative leader who can navigate complex stakeholder environments, manage multi-workstream initiatives, and ensure high-quality delivery across Salesforce ecosystems including Sales Cloud, Service Cloud, Experience Cloud, Lightning, and the Force.com platform.

We're anticipating future openings and are connecting now with great talent who'd like to be considered when the time comes.

RESPONSIBILITIES

• Lead end-to-end Salesforce Government Cloud and Public Sector implementation projects across the full SDLC and Agile delivery lifecycle.
• Manage project scope, schedule, financials, risks, dependencies, deliverables, resource planning, and overall client expectations throughout the engagement lifecycle.
• Drive successful delivery of complex multi-cloud, multi-integration Salesforce initiatives involving cross-functional and distributed teams.
• Serve as the primary point of contact for client stakeholders, facilitating executive-level communications, status reporting, workshops, governance meetings, and delivery reviews.
• Collaborate closely with solution architects, business analysts, developers, QA teams, and leadership to validate technical and functional solution strategies.
• Monitor project health through KPIs, financial tracking, RAID logs, sprint metrics, and delivery milestones while proactively mitigating risks and resolving escalations.
• Lead Agile ceremonies including sprint planning, backlog refinement, standups, retrospectives, and release planning activities.
• Ensure adherence to Salesforce implementation best practices, governance standards, compliance requirements, and delivery methodologies.
• Support project solutioning activities including requirements gathering, estimation, roadmap planning, implementation strategy, and change management.