Sales Support Manager
Posted 15 Sep 2026
Advertised as “Sales Support Manager ”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 4–5 yrs
- Management level
- Individual contributor
No salary listed for this role.
Field of studyBusiness Administration, Commerce, Legal Studies, Marketing (or related)
Study levelDiploma or higher
About Energy Exemplar
In an era where the world is rapidly advancing towards a cleaner future through decarbonization, Energy Exemplar’s mission lies in ‘Empowering Transformative Energy Decisions’. Founded in 1999 in Adelaide, Australia, our award-winning software portfolio encompassing the modeling and simulation platform PLEXOS®, Aurora, and Adapt2, is trusted by innovative organizations across the globe. Through our technology and people, we strive to enable stakeholders from across the entire energy value chain to revolutionize the energy ecosystem and to collaboratively plan and execute for a sustainable energy future with unprecedented clarity, speed, and innovation.
Our impact is global and is being recognized across the industry. Some of our recent accolades include:
- SaaS Company of the Year (2025) – Global Business Tech Awards.
- Environmental Impact Award (2025) – E+E Leaders Awards.
- IPPAI (Independent Power Producers Association of India) Power Awards (2025) - Winners
- Finalist: Platts Global Energy Awards (2024) – Grid Edge category
- Finalist: Reuters Global Energy Transition Awards (2024) – Technologies of Change
- Top 50 Marketing Team (2024) – Voted by the public at the ICON Awards.
How We Work
Energy Exemplar is growing fast around 30% year on year and, that growth is driven by how we work. We trust our team to deliver great results from wherever they work best, whether that’s at home, in the office, or on the move.
We’re a global team that values ownership, integrity, and innovation. You’ll be supported to balance work and life in a way that works for you, and empowered to take initiative, solve problems, and make an impact, regardless of your background, location, or role.
Our four core values, Customer Success, One Global Team, Integrity & Ownership, and Innovation Excellence aren’t just words. They show up in how we collaborate, how we solve, and how we grow together.
About the Position
The Sales Support Manager plays a key role in enabling efficient, high-quality commercial outcomes across Energy Exemplar’s sales lifecycle. This role manages the operational and contractual support required to progress SaaS opportunities from proposal through contract execution, onboarding, billing, and renewal support.
While the role will coordinate selected RFPs, RFIs, tenders, and procurement requests, its primary focus is the management of standard SaaS commercial processes—including quotes, order forms, contract documentation, redlines, approvals, and cross-functional coordination. The Sales Support Manager partners closely with Sales, Legal, Finance, Deal Desk, Customer Success, and Operations to ensure commercial documentation is accurate, timely, compliant, and aligned with internal policies.