Director, Talent Acquisition

Position Overview

We are seeking a transformative Senior Director, Talent Acquisition to lead the overall recruiting function and deliver a high-impact, modern, and scalable hiring experience across the organization. In this role, the successful candidate will partner closely with senior business leaders and HR stakeholders to align hiring priorities, shape workforce plans, and support business growth through innovative, data-driven talent strategies.

This leader will oversee end-to-end recruitment strategy and operations, guide team performance, and drive process improvements that strengthen hiring outcomes, scalability, speed, and quality of hire. A key focus of the role will be leading the successful implementation and optimization of Workday Recruiting and related processes, while advancing the use of AI-enabled recruiting tools, automation, talent intelligence, and analytics to improve sourcing effectiveness, decision quality, operational efficiency, and candidate experience.   The ideal candidate is an AI-forward talent acquisition leader who brings strong leadership, stakeholder management, strategic thinking, and communication skills, along with deep expertise in recruiting operations, team development, talent analytics, recruiting technology, and enterprise process transformation. They will bring experience leading large-scale systems and process change, including Workday implementation or optimization, as well as a thoughtful approach to the responsible use of AI and technology across the hiring lifecycle. They will also bring a fresh and creative approach to attracting top talent and play a key role in advancing and strengthening our employer brand in the market.     Key Responsibilities

• Lead the global Talent Acquisition function across a broad team or portfolio, with accountability for recruiting strategy, delivery, team capability, technology adoption, and performance against hiring goals.
• Partner closely with senior business leaders, HRBPs, budget stakeholders, and People Technology partners to align workforce plans, headcount priorities, and hiring strategy with business needs, using market intelligence and talent data to inform decisions.
• Lead the implementation, optimization, and adoption of Workday Recruiting and related workflows, ensuring processes are scalable, efficient, and aligned to business and candidate needs.
• Oversee end-to-end recruitment execution across roles and regions, ensuring strong delivery from requisition creation and job posting through screening, interviewing, offers, preboarding, and onboarding handoff.
• Define and evolve an AI-enabled sourcing and recruiting strategy by leveraging automation, talent intelligence platforms, market mapping tools, and predictive insights to build stronger pipelines and improve speed to hire.
• Drive recruiting effectiveness through process standardization, workflow redesign, ATS optimization, pipeline analytics, workflow automation, and continuous improvement of how the Talent Acquisition function scales and delivers results.
• Evaluate, implement, and optimize emerging recruiting technologies, including AI tools that support sourcing, screening, scheduling, reporting, and recruiter productivity.
• Establish and track metrics that measure both efficiency and effectiveness, including time to fill, funnel health, recruiter capacity, candidate experience, hiring manager satisfaction, quality of hire, and adoption of key recruiting technologies and workflows.
• Establish clear standards for the responsible and ethical use of AI in hiring, with appropriate attention to fairness, transparency, compliance, data quality, and human decision-making.
• Lead change management efforts tied to recruiting process transformation, ensuring strong stakeholder alignment, user adoption, training, and operational readiness across recruiters, hiring managers, and cross-functional partners.
• Coach and develop recruiters and TA leaders to build capability in consultative partnership, data literacy, AI fluency, and modern talent acquisition practices.

  Required Experience / Skills

• 10+ years of experience leading talent acquisition across a broad team, function, or portfolio, with accountability for hiring delivery, capability building, and performance against recruiting goals.
• Strong leadership and business partnering skills, with the ability to work closely with senior business leaders, HRBPs, budget stakeholders, and cross-functional partners to align hiring priorities, workforce plans, and recruiting strategy.
• Deep understanding of the end-to-end recruitment lifecycle, including requisition creation, job posting, sourcing, screening, interviewing, offers, preboarding, and onboarding handoff.
• Demonstrated experience leading the implementation, optimization, or transformation of recruiting technology, ideally including Workday Recruiting or a comparable enterprise ATS.
• Experience evaluating and implementing emerging AI solutions and recruiting technologies in a way that improves both efficiency and quality without compromising candidate experience, hiring rigor, or compliance.
• Demonstrated experience using AI-enabled recruiting tools, automation, talent data, and recruiting technologies to improve sourcing effectiveness, recruiter productivity, operational efficiency, decision quality, and hiring outcomes.
• Strong market awareness and strategic judgment, with the ability to guide sourcing strategy, share talent insights, and support informed hiring decisions in a competitive environment.
• Strong knowledge of recruiting best practices, including structured screening, inclusive interviewing, and delivering a high-quality candidate and hiring manager experience across the hiring process.
• Strong analytical capability, with experience defining success metrics and using data to drive continuous improvement across recruiting performance, quality of hire, operational outcomes, and technology adoption.
• Experience leading change management, process redesign, stakeholder adoption, and operational enablement in support of recruiting transformation.
• Understanding of responsible AI principles and the ability to balance innovation with sound judgment, compliance, and equitable hiring practices.
• Excellent communication skills, strategic thinking, and operational discipline, with the ability to lead change and influence stakeholders across the organization.

  Preferred Experience

• Experience with Workday Recruiting and related Workday tools, including implementation support, reporting, workflow optimization, user adoption, governance, and process enablement.

Pay Range$173,000—$217,000 CAD

About Us

Diligent is the AI leader in governance, risk and compliance (GRC) SaaS solutions, helping more than 1 million users and 700,000 board members to clarify risk and elevate governance. The Diligent One Platform gives practitioners, the C-Suite and the board a consolidated view of their entire GRC practice so they can more effectively manage risk, build greater resilience and make better decisions, faster. 

At Diligent, we're building the future with people who think boldly and move fast.  Whether you're designing systems that leverage large language models or part of a team reimaging workflows with AI, you'll help us unlock entirely new ways of working and thinking.  Curiosity is in our DNA, we look for individuals willing to ask the big questions and experiment fearlessly - those who embrace change not as a challenge, but as an opportunity.  The future belongs to those who keep learning, and we are building it together.  At Diligent, you’re not just building the future - you’re an agent of positive change, joining a global community on a mission to make an impact.

Learn more at diligent.com or follow us on LinkedIn and Facebook

What Diligent Offers You 

• Creativity is ingrained in our culture. We are innovative collaborators by nature. We thrive in exploring how things can be differently both in our internal processes and to help our clients
• We care about our people. Diligent offers a flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off policy and wellness programs to name a few
• We have teams all over the world. We may be headquartered in New York City, but we have office hubs in Washington D.C., Vancouver, London, Galway, Budapest, Munich, Bengaluru, Singapore, and Sydney.
• Diversity is important to us. Growing, maintaining and promoting a diverse team is a top priority for us. We foster and encourage diversity through our Employee Resource Groups and provide access to resources and education to support the education of our team, facilitate dialogue, and foster understanding.

Diligent created the modern governance movement. Our world-changing idea is to empower leaders with the technology, insights and connections they need to drive greater impact and accountability – to lead with purpose. Our employees are passionate, smart, and creative people who not only want to help build the software company of the future, but who want to make the world a more sustainable, equitable and better place. 

Headquartered in New York, Diligent has offices in Washington D.C.,  London, Galway, Budapest, Vancouver, Bengaluru, Munich, Singapore and Sydney.   To foster strong collaboration and connection, this role will follow a hybrid work model. If you are within a commuting distance to one of our Diligent office locations, you will be expected to work onsite at least 50% of the time. We believe that in-person engagement helps drive innovation, teamwork, and a strong sense of community.

Diligent is proud to be an equal opportunity employer. We do not discriminate based on race, color, religious creed, sex, national origin, ancestry, citizenship status, pregnancy, childbirth, physical disability, mental disability, age, military status, protected veteran status, marital status, registered domestic partner or civil union status, gender (including sex stereotyping and gender identity or expression), medical condition (including, but not limited to, cancer related or HIV/AIDS related), genetic information, or sexual orientation in accordance with applicable federal, state and local laws. We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. See also Diligent's EEO Policy and US EEOC’s Know Your Rights. We are a drug free workplace. 

We are committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application procedures. If you need assistance or an accommodation due to a disability, you may contact us at recruitment@diligent.com. 

To support a fair and consistent hiring process, we use AI and digital automated tools to assist our recruitment team in organizing candidate data, surfacing relevant applications, coordinating interview scheduling and summarizing interview notes. All final screening, evaluation, and hiring decisions are made by humans on our team. To learn more about how we collect, protect, and process your information, please review our Candidate Privacy Policy.   At Diligent, we recognize the value of a diverse global workforce. Visa sponsorship may be available for select positions based on business needs and specific role requirements. Sponsorship decisions are evaluated on a case-by-case basis, and eligibility should not be assumed for all opportunities.    Recruitment agencies: Diligent does not accept unsolicited agency resumes. Please do not forward resumes to our jobs alias, Diligent employees or any other organization location. Diligent is not responsible for any fees related to unsolicited resumes