BranchFactor Summary

The original posting with the fluff stripped out

Management level: People management
Employment: Hybrid
Visa sponsorship: Offered

Compensation

No salary listed for this role.

Role speciality

Enterprise ApplicationsIdentity and Access GovernancePlatform Engineering

Useful technologies

Active DirectoryAtlassian CloudAtlassian GuardAWSCloudFormationConfluenceCopilotDefenderEntra IDExchange OnlineIntuneJiraJira Service ManagementMicrosoft 365 E5OktaOkta WorkflowsPower PlatformPowerShellPurviewPythonRovoSharePointTeamsTerraform

Original posting

This is an internal facing role which will shape the technology that enables a global organisation to do its best work. As Senior Manager, Platform Engineering, you’ll lead the team responsible for Diligent’s Atlassian and Microsoft platforms while setting the architectural direction for the wider internal IT estate.

You’ll combine people leadership, enterprise platform strategy and hands-on technical judgement to create secure, reliable and scalable experiences for employees worldwide. From modernising service management and automating joiner, mover and leaver processes to enabling AI safely through Microsoft Copilot and Atlassian Rovo, your work will reduce friction, strengthen governance and deliver measurable business impact.

Working across IT, Security, HR, Finance, Legal, Compliance and business teams, you’ll turn complex requirements into well-governed platforms that are easy to use, resilient and ready for the future.

Here’s a breakdown of what you’ll do (not all of it, just the important stuff)

Lead, coach and grow a global team of platform engineers and systems administrators, building a high-performing and inclusive culture.
Own the strategy, architecture, governance and roadmap for Atlassian Cloud, including Jira, Jira Service Management, Confluence, Atlassian Guard and Rovo.
Set the direction for Diligent’s Microsoft 365 E5 estate, including Teams, SharePoint, Exchange Online, Intune, Defender, Purview, Power Platform and Copilot.
Design scalable integration and automation patterns across identity, HRIS, ITSM and business systems using APIs, event-driven automation, Okta Workflows, Power Platform and scripting.
Partner with IT Support to improve self-service, automate repetitive work and reduce ticket volume, escalation effort and time to resolution.
Establish strong standards for security, access governance, AI adoption, reliability, compliance and business continuity across the internal technology estate.

These are the essentials you’ll need to get an interview

Significant experience in internal IT, platform engineering, enterprise applications or a similar environment, including experience leading technical teams in a distributed organisation.
Deep hands-on experience owning Atlassian Cloud at enterprise scale, particularly Jira, Jira Service Management and Confluence.
Strong experience administering and governing Microsoft 365 E5, including Teams, SharePoint, Exchange Online, Intune, Defender and Purview.

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BranchFactor Summary

Here’s a breakdown of what you’ll do (not all of it, just the important stuff)

These are the essentials you’ll need to get an interview

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