Resident Services Technician

Resident Services Technician I - Groundskeeper  

At Hawthorne Residential Partners, we’re looking for dependable, motivated, and hands-on maintenance professionals who take pride in creating clean, well-maintained, and welcoming communities.  

We offer more than just a job, we offer a path to grow your skills, learn new trades, and build a career. You’ll work alongside a team who will support you, challenge you, and cheer you on every step of the way.  
  
Join a company where your work matters and your future is full of opportunity!  

Groundskeeper | Job Overview 

Groundskeepers play a vital role in creating an exceptional apartment community. As a Groundskeeper, you will be responsible for maintaining the overall cleanliness and appearance of the community’s exterior spaces. This entry-level role is ideal for individuals who enjoy working outdoors, staying active, and contributing to a clean and welcoming environment. 

Groundskeeper | Education, Experience, and License Qualifications    

Education:   

• High School or GED equivalent  

Experience:   

• Understanding and knowledge of yardwork and general facility maintenance    

• One year of maintenance, repair, or HVAC experience is preferred but not required  

Licenses & Certifications:   

• Valid Driver's License   

Groundskeeper | Job Functions 

Ground Responsibilities 

• Conduct thorough cleaning and pick-up of debris or trash throughout exterior areas of the property. 

• Maintain cleanliness of sidewalks, breezeways, parking lots, green spaces, and community signage areas. 

• Ensure community trash receptacles, compactor areas, and pet stations are well-maintained and free of debris or large items around the perimeter. 

• Assist with light landscaping tasks including raking, weeding, trimming, and watering as directed by the maintenance team. 

• Maintain cleanliness and presentation of pool deck areas, courtyards, grilling stations, benches, and outdoor amenities. 

Community Appearance Support 

• Assist the maintenance team with light painting of curbs, signposts, and exterior touch-ups as needed. 

• Conduct light checks around the property and replace breezeway or exterior bulbs as needed. 

• Help maintain shop and storage areas in a clean and organized manner to support quick inventory assessment. 

• Assist with preparation of vacant, unoccupied apartments with light cleaning or removal of debris as requested 

Additional Responsibilities 

• Assist the team with the distribution of communications to residents’ doors. 

• Assist the maintenance team with seasonal tasks including storm/snow preparation or cleanup. 

• Promote good professional relations with residents, co-workers, and company staff. Through the LIVE IT culture, always display a friendly and courteous attitude toward prospects, residents, vendors, and other employees. Always maintain professionalism. 

What Makes Someone SOAR in This Role?  

• Positive Attitude: Enthusiastic, passionate, and driven within their day-to-day operations.  

• Willingness to Learn: Eager to grow skills with hands-on training.  

• People Service & Customer-Focused: Daily commitment to providing excellent service by embracing our Live It culture of kindness, community and connection.  

• Reliable: A dependable presence for the community and team.  

Work Schedule & Availability  
Groundskeepers work Monday through Friday, with standard office hours from 8:00 AM to 5:00 PM. This role may also require participation in an on-call rotation for after-hours emergencies and occasional support for resident events, as needed.  

Hawthorne’s Total Rewards Package | Compensation and Benefits   

Groundskeeper – Specific Benefits: Groundskeepers are eligible for a monthly renewal bonus program in addition to their hourly compensation.   

Professional Benefits: Groundskeeper Today – Maintenance Technician I Tomorrow!   

Our Career Path Program is offered to all of our employees. When you start at Hawthorne, we want to see you succeed and grow with us - that is why our Learning and Development team is committed to your career growth.    

Personal Benefits  

• Free Dental Insurance   

• Comprehensive and Affordable Plans for Medical and Vision Coverage   

• Health and Wellness Incentives   

• 401k Retirement Match Program   

• Paid time off including your birthday!  

• Paid sick time off  

• Pet Insurance Plans   

• Paid Maternity, Paternity, and Adoption Leave Options   

• Telehealth – Access to Doctors 24/7/365   

• Company Paid Life Insurance   

• Retirement Planning   

Hawthorne is an Equal Opportunity Employer.  

Hawthorne is an equal opportunity employer.