Business Process Analyst

Job Title: Senior Business Process Analyst

Key Skills: Business Process Design, Process Analysis, Requirements Discovery, PSA Platforms, Process Transformation, Requirements Management, RFP, Stakeholder Management

Experience: Senior Level

Location: Colombia

Mode: Remote

We at Coforge are hiring Senior Business Process Analyst (#14816-4-4) with the following skill set.

Key Responsibilities

• Lead business discovery across Technical Advisory to analyze current-state processes, workflows, roles, pain points, data needs, controls, dependencies, and future-state business requirements.

• Define PSA business capabilities and translate stakeholder needs into structured, prioritized, and traceable requirements covering project setup, resource management, financial processes, reporting, integrations, governance, and operational workflows.

• Support the PSA RFP and vendor evaluation process by defining capability requirements, facilitating workshops and demonstrations, and assessing functional gaps, constraints, and trade-offs.

• Partner with business stakeholders, GET/IT, and the selected PSA provider throughout solution definition and implementation, supporting future-state process design, requirements traceability, testing, UAT, and business readiness.

Required Skills & Qualifications

• Senior-level experience in business process analysis, process design, requirements discovery, and business transformation initiatives.

• Strong experience documenting and designing current-state and future-state business processes, capabilities, business rules, and workflows.

• Proven ability to facilitate discovery sessions and workshops with complex, cross-functional stakeholder groups.

• Experience translating business needs into clear, structured, prioritized, and traceable business and functional requirements.

• Ability to identify opportunities for process simplification, standardization, and redesign rather than replicating legacy processes.

• Experience supporting technology or enterprise platform selection, including RFP development, vendor evaluation, and solution assessment.

• Strong understanding of requirements management and traceability throughout solution design and implementation.

• Ability to bridge business and technology teams and translate requirements into inputs for architecture, integrations, security, data, and governance.

• Experience supporting solution validation, UAT scenarios, acceptance criteria, and business readiness activities.

• Excellent analytical, facilitation, stakeholder management, and communication skills.

Preferred Skills:

• Experience with Professional Services Automation (PSA) platforms or PSA transformation initiatives.

• Experience supporting enterprise platform implementations from discovery through design and implementation.

• Understanding of project management, resource management, financial processes, reporting, data governance, and operational workflows.

• Experience collaborating with Finance, Revenue Accounting, Legal, IT, Data & Insights, and external implementation partners.

Posted On: 12-10-2026

At Coforge, we hire professionals based solely on their skills and do not discriminate based on age, disability, religion, gender, sexual orientation, socioeconomic status, or nationality.