IT Operations Specialist

Who we are 

Atoms is building the machines that power the next era of progress.

Over the last decade, software has transformed the digital world. But the physical world, where food is made, minerals are mined, goods are moved, and industries are run, remains far less intelligent, far less efficient, and far more constrained. We’re changing that.

Atoms builds Physical AI— real-world robots for the industries that move civilization forward, starting with food, mining, and transport. Our systems are designed to understand, predict, and control the real world with precision, turning complex physical operations into something more reliable, more scalable, and more productive.

This work requires more than robotics. It requires deep integration across hardware, software, AI, operations, manufacturing, and real estate. We don’t just build machines in a lab. We deploy them into real environments, operate them, learn from them, and improve them until they work at scale.

We are roboticists, engineers, operators, and builders. We believe the next great technology companies will not only transform information, but the physical systems that shape everyday life.

If you want to work on hard problems with real-world impact, join us.

What you’ll do

• Be the Face of IT in SP: Represent IT for the Sao Paulo office, ensuring the local "User Experience" is top-tier by managing high-tech conference rooms and daily office tech needs.
• Support a Global Workforce: Manage first-level requests via service desk tickets, calls, and Slack, participating in a global rotation to support users.
• Lifecycle & Asset Management: Procure, configure, and deploy workstations; handle everything from initial onboarding/training to hardware repairs and replacements.
• Administer Modern Tech: Perform basic administration for a high-growth SaaS stack, including Google Workspace, O365, Zoom, Slack, Jira, and Confluence.
• Local Subject Matter Expert: Take ownership of Brazil-specific software and financial systems, ensuring regional compliance and functionality.
• Secure the Environment: Implement and monitor security measures, including MDM, EDR, and certificates, to keep our global assets safe.
• Build the Blueprint: Proactively document support activities, hardware failures, and installations to help us scale our IT processes as we grow.

What we’re looking for

• The "Initiator" Mindset: We are a startup environment. We need someone independent and autonomous who identifies problems and takes charge without waiting for a manual.