Product Instructor
Posted 22 Sep 2026
Advertised as “Product Instructor - Food Production & Healthcare”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- Hybrid
No salary listed for this role.
Study levelAssociate degree or higher
Who we are:
Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.
This position is hybrid if local to our office in Alpharetta, GA or Scottsdale, AZ.
Alpharetta, GA - 1125 Sanctuary Parkway, Ste 220, Alpharetta, GA 30009
Scottsdale, AZ - 18700 N. Hayden Rd, Ste 230, Scottsdale, AZ 85255
Why join our team?
We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.
Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.
What you will be doing:
Job Summary / Purpose
The Product Instructor career track includes individual contributors who design, develop, deliver, and improve training for Illumia’s clients, partners, and employees. They create and maintain learning materials, align curricula with product releases using our standard instructional design process (ADDIE), evaluate feedback, provide post-training support, and manage required documentation and metrics.
Who will you work with:
External customers; internal customers including Support, Implementation, and Product Management; and — at Senior level and above — peer instructors in mentoring and coaching relationships.
Key Responsibilities and Duties
- Facilitates instructor-led training (in-person and virtual) for clients, partners, and employees, adapting delivery to audience skill level and learning style.
- Develops and maintains training materials, job aids, guides, courseware, and e-learning content in line with current product capabilities and organizational standards.
- Collaborates with Product Management and Engineering to keep training curricula aligned with new features and releases.
- Gathers and analyzes participant feedback to continuously improve training programs.