Implementation Consultant

Salary Range: $70-75k

Who we are:

Illumia is an industry leader in bringing the best integrated technology solutions to education, healthcare, and business campuses worldwide. Illumia was built on the collective expertise of two legacy cultures, and brings together people, technology, and insight to pioneer the art of the experience across the communities we serve. Be a part of this exciting organization and improving the lives of people doing mission-critical work.

This position is hybrid if local to our office in Alpharetta, GA or Scottsdale, AZ.

Alpharetta, GA - 1125 Sanctuary Parkway, Ste 220, Alpharetta, GA 30009

Scottsdale, AZ - 18700 N. Hayden Rd, Ste 230, Scottsdale, AZ 85255

Why join our team?

We strive to provide the best customer experience in the industry and have succeeded with a single, strong motivating principle: We serve our user community.

Our success and growth are directly attributed to our people. Our newly named company is dedicated to fostering a culture of integrity, respect, and continuous personal development. We maintain an entrepreneurial spirit, where creativity, innovative problem-solving, and learning agility drive our day-to-day actions.

What you will be doing: 

As an Implementation Consultant, you will be part of our Professional Services team, delivering platform solutions for client institutions through consultative discovery, solution configuration, testing, training, and go-live support. Working closely with Project Managers and Engineers, you will guide clients from project initiation through deployment, ensuring solutions align with business objectives and drive successful outcomes.

You will leverage your product expertise to provide strategic guidance, recommend best-practice solutions, and serve as a trusted advisor throughout the implementation lifecycle. By building strong client relationships and maintaining a focus on quality and results, you will help clients realize value from their investment and achieve long-term success.

This role requires strong communication, collaboration, problem-solving, and execution skills, as well as ownership of the functional delivery experience and client outcomes.

Job Summary / Purpose

The Implementation Consultant is responsible for leading the functional delivery of assigned client implementations, partnering with Project Managers and Engineers to ensure successful execution from project kickoff through deployment. This role configures solutions, provides best-practice guidance, delivers client training, and drives client readiness, adoption, and long-term success.

Who you will work with: