Sales Operations Coordinator

About Us

Fanatics is building a leading global digital sports platform. We ignite the passions of global sports fans and maximize the presence and reach for our hundreds of sports partners globally by offering products and services across Fanatics Commerce, Fanatics Collectibles, and Fanatics Betting & Gaming, allowing sports fans to Buy, Collect, and Bet. Through the Fanatics platform, sports fans can buy licensed fan gear, jerseys, lifestyle and streetwear products, headwear, and hardgoods; collect physical and digital trading cards, sports memorabilia, and other digital assets; and bet as the company builds its Sportsbook and iGaming platform. Fanatics has an established database of over 100 million global sports fans; a global partner network with approximately 900 sports properties, including major national and international professional sports leagues, players associations, teams, colleges, college conferences and retail partners, 2,500 athletes and celebrities, and 200 exclusive athletes; and over 2,000 retail locations, including its Lids retail stores. Our more than 22,000 employees are committed to relentlessly enhancing the fan experience and delighting sports fans globally. 

About the Team

Fanatics Collectibles is a new company operating at the intersection of collectibles, culture, and technology. Backed by world-class investors, operators, and sports & entertainment partners, we are building the global leader in next-generation collectibles. As part of the broader Fanatics ecosystem, we leverage a digital sports platform that spans over 900 sports properties and engages more than 81 million fans. Together, we are reimagining every part of the collectibles experience for fans, partners, and creators.

Role Summary

Fanatics Collectibles / Topps Japan is seeking a detail-oriented, proactive, and highly organized Sales Operations Coordinator to support accurate and efficient sales execution in Japan. This role will serve as the operational hub connecting orders, invoices, inventory, sales data, and communication across Sales, Finance/Accounting, Inventory/Product, Management, global team, external partners, and related companies. The ideal candidate will use Excel-based data and operational discipline to improve accuracy, visibility, speed, and decision-making.

Key Responsibilities

• Coordinate day-to-day sales operations, including order processing, invoice issuance, progress tracking, and status updates through the Order Management System (OMS).
• Provide accurate order and invoice status updates to the Sales team, related companies, partners, and internal stakeholders, ensuring timely follow-up and clear communication.
• Maintain and reconcile order, invoice, sales, and inventory data, ensuring data accuracy and consistency across Excel-based files and internal systems.
• Create sales data summaries, sales reports, progress tracking files, and dashboards to improve sales visibility and support management review.