T&E Operations Analyst

About Crunchyroll

Founded by fans, Crunchyroll delivers the art and culture of anime to a passionate community. We super-serve over 100 million anime and manga fans across 200+ countries and territories, and help them connect with the stories and characters they crave. Whether that experience is online or in-person, streaming video, theatrical, games, merchandise, events and more, it’s powered by the anime content we all love.

Join our team, and help us shape the future of anime!

Role Overview

We are seeking a highly analytical, experienced, and detail-oriented Senior T&E Operations Analyst to support the operation, control, reporting, and continuous improvement of our Global Travel & Expense program.

Reporting to the Global Travel & Expense Manager, this role will serve as a senior operational partner within the Global T&E function and will independently own complex operational activities, investigations, controls, reporting, and improvement initiatives within established program strategy and governance.

The Senior T&E Operations Analyst will work closely with Corporate Card, Expense, Accounting, Finance, Treasury, Accounts Payable, Procurement, and other cross-functional stakeholders to resolve issues, strengthen processes, and support scalable global operations.

The ideal candidate is proactive, highly trustworthy, and comfortable operating with a high degree of independence. This person should be able to exercise sound judgment, make operational decisions within established policies and controls, challenge inefficient processes, identify root causes, and translate complex issues into practical recommendations and solutions.

Strategy, policy, governance, roadmap, and final program decisions remain with the Global Travel & Expense Manager. This role is expected to independently manage operational matters within that framework and escalate issues requiring broader policy, governance, financial, or strategic decisions.

Key Responsibilities

T&E Operations and Corporate Card

• Independently manage key day-to-day operational activities across the Global T&E program, including corporate card administration, expense operations, reimbursement processes, compliance monitoring, and issue resolution.
• Administer global corporate card programs, including card issuance, maintenance, cancellations, account updates, cardholder support, and program administration.
• Monitor company card aging and drive timely cardholder submission, reconciliation, and compliance.
• Monitor card activity for unusual spending patterns, policy exceptions, delinquency, misuse, and other potential control risks.