Publisher Success Manager

GumGum is The Mindset Company™ transforming advertising. We’re an advertising technology company delivering results by matching brands with people in the right mindset in the moments that matter. Our platform is powered by the Mindset Graph™, our AI-driven data engine that processes billions of real-time contextual, creative, environmental, and historical signals to match every ad with the most receptive audience. The result is advertising that drives meaningful outcomes for advertisers and publishers, and is more relevant for consumers.

We were founded in 2008 and are headquartered in Santa Monica, California, operating in over 19 markets across North America, Europe, Japan, and Australia.

Our principles guide our work every day and are as follows:

• Customer-Obsessed: We’re focused on advertising solutions that solve needs and drive success for clients and partners.
• Make it Happen: We have a bias for action and take ownership to deliver results.
• Always Innovate: We push boundaries with creativity and technology.
• Foster Belonging: We ensure colleagues feel included, supported, and empowered to thrive.

To be a part of The Mindset Company™ transforming advertising, please visit www.gumgum.com/careers.

Reporting to the Head of Publisher Success, International, the Manager, Publisher Success (UK) leads a team of EMEA Publisher Success professionals while directly managing a portfolio of key publisher accounts to drive retention, growth, and long-term value. This role oversees daily team performance, coaching, operational efficiency, and goal accountability while serving as a senior point of contact for strategic partners. Additionally, the Manager collaborates cross-functionally with teams like Publisher Development, GAPS, Revenue, and Product to align publisher needs with GumGum’s broader supply strategy, ensuring the overall performance and evolution of the EMEA Publisher Success organization.

Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, we kindly ask that this hire be located within a 'commutable' distance to our office for at least 2 days a week in office.

What You'll Achieve

• Lead, coach, and mentor direct reports within the EMEA Publisher Success team to boost performance, foster career growth, and meet key business goals.

• Serve as the senior point of contact for high-value publisher partners, driving strategic oversight, retention, and long-term account growth.

• Monitor partner health, track performance metrics, and optimize inventory allocation to identify upsell opportunities and maximize overall yield.