IT Operations
Posted 15 Oct 2026
Advertised as “It Operations Support - Mexico”
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 5+ yrs
- Management level
- Individual contributor
No salary listed for this role.
CertificationsCompTIA Network+, Cisco Certified Network Administrator, Okta Certified Professional
Field of studyComputer Science, Engineering, Technology
Study levelAssociate degree
About MISUMI Americas
MISUMI Americas, a division of MISUMI Group, is a leading provider of standard, configurable, and custom manufacturing solutions. By integrating a vast catalog of components with a world-class digital manufacturing platform, MISUMI Americas empowers engineers and procurement teams to accelerate innovation across the entire product lifecycle. With operations in the San Francisco Bay Area and Chicago, the company serves as a vital partner for the most innovative companies in the Americas.
What’s in it for you?
The Information Technology Operations (IT Operations) team provides critical operational support for all technology systems. This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll-out, desktop software management, access control, security training, and help desk support. IT Operations collaborates closely with the Cloud Infrastructure Operations team to ensure secure access to systems for all employees.
Impact In This Role
The Information Technology Operations (IT Operations) team provides critical operational support for all Fictiv technology systems. This team covers new IT network setup for LAN/WAN/VPC/VPN, desktop hardware configuration and roll out, desktop software management, access control, security training and help desk support. IT Operations collaborates very closely with the Cloud Infrastructure Operations team to ensure secure access to Fictiv systems for all Fictiv employees.
As an IT Operations Engineer, you will report to the IT Operations Lead role. You will utilize your deep knowledge of OKTA, Network Administration, Security Event Management, and SaaS Management to provide critical day-to-day support for Fictiv employees and partners. Success in this role will be measured by implementing strategic initiatives through deliverables on key milestones and providing solutions to complex, cross-functional projects, including - systems design, implementation and maintenance, new facility site expansion, employee life-cycle management, and company wide security best practices.
What You’ll Be Doing
- Integrate new and current SaaS platforms into OKTA (including Amazon Web Services, Salesforce, Greenhouse, Marketo, ADP, Outreach, Wordpress and more).
- Develop automation workflows within OKTA to streamline employee lifecycle tasks (on-boarding/off-boarding/access provisioning), team and group assignments.
- Assist in managing new and current SaaS platforms (including Google Suite, Zoom, Slack, MDM and more)
- Design, configure and deploy a company wide VPN solution.
- Create and deploy certificates and access controls for VPN solutions.
- On site deployments of Networking Services (WAN, LAN and site to VPC), using Cisco Meraki equipment.