Director of Data Center Operations

Dive in and do the best work of your career at DigitalOcean. Journey alongside a strong community of top talent who are relentless in their drive to build the simplest scalable cloud. If you have a growth mindset, naturally like to think big and bold, and are energized by the fast-paced environment of a true industry disruptor, you’ll find your place here.  We value winning together—while learning, having fun, and making a profound difference for the dreamers and builders in the world. 

The Director of Data Center On-Site Operations is a senior operational leader responsible for driving consistent, scalable, and high-performing execution across DigitalOcean’s global data center footprint. This role leads the on-site operations strategy for existing regional data centers and supports rapid expansion into new locations by building the operating model, leadership structure, processes, standards, and performance systems required to scale effectively.

This leader is accountable for improving operational excellence across data center sites, including execution quality, service reliability, staffing readiness, vendor performance, incident response, maintenance discipline, change execution, and customer-impact prevention. The role is focused on strengthening day-to-day operational performance while creating repeatable processes that allow the organization to grow quickly across both existing and new markets.

As DigitalOcean continues to invest heavily in physical infrastructure and AI/GPU capacity, this leader will play a critical role in preparing on-site operations for higher-density environments, liquid-cooled infrastructure, accelerated deployments, and increasingly demanding customer SLAs. The Director will ensure that on-site teams can support rapid growth while maintaining safety, reliability, consistency, and accountability.

This executive serves as a key escalation leader for site-level operational issues, vendor performance concerns, and execution risks. The role requires strong cross-functional partnership with Infrastructure, Engineering, Design, Construction, Capacity Planning, Procurement, Networking, Product, and executive leadership to ensure data center operations are aligned with business growth, customer commitments, and long-term scalability.

Key Strategic Priorities

• Operational Excellence and Continuous Improvement: Build and mature a disciplined operating model across all data center locations, with clear standards, repeatable processes, strong metrics, and continuous improvement mechanisms.
• Scalable Site Operations Model: Develop the staffing models, leadership structures, training programs, procedures, and governance required to support rapid growth in both the number of locations and the complexity of operations.