Event Manager

Building a Brand Starts with a Story

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilised three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency.

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specialising in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology.

Consistently recognised for excellence, recent honours include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

Learn more at www.firstagency.com

What You Would Get To Do

The Event Manager is the primary point of contact for hosts after the campus event space is booked, serving as the primary liaison between the client and all venue departments. This role is responsible for the meticulous planning, coordination, and on-site execution of meetings, and events. The ideal candidate will ensure all client needs are met and expectations are exceeded, ensuring a seamless, high-quality experience for the client and event guests. The role requires strong operational understanding and practical experience in event logistics and venue management. Along with other FIRST team members, the Event Manager will represent the FIRST Solutions brand on-site within a well-known tech company.

Your Contributions

Client & Event Management:

• Act as the primary client contact after the event space is booked, managing all details from planning to post-event.
• Conduct pre-conference planning meetings with clients to understand their vision, objectives, and detailed requirements, including meeting room setups, catering needs, audiovisual technology, guest demographics and agenda times.
• Review of all meeting space to ensure proper space assignment
• Guide clients through the event planning process, offering expert advice, creative solutions, and opportunities to enhance the guest experience and successful event delivery
• Manage multiple programs/events of varying complexity, across product areas, with creativity, innovation, and strategy delivering world class service  execution
• Review and enforce all client  policies, event and local site guidelines.

Internal Coordination & Communication:

• Serve as the central communication hub, coordinating with all internal departments, including Catering/Food, Facilities, Audiovisual/Production, Reception, and Security to consolidate touchpoints between client and service teams..