Team Lead, Corporate Events

**Building a Brand Starts with a Story
**

FIRST is a leading global brand experience agency providing Content, Creative, Digital Technology, Management & Delivery, and Data & Insights services. For 30 years, we have utilized three flexible delivery models: Embedded teams, Corporate Campus operations, and a Full-Service Agency. 

Managing over 37,000 events & projects annually across 110 countries, FIRST serves 130+ brands, specializing in Fortune 500 companies within the Financial Services, Technology, Healthcare, Media, and Professional Services sectors. FIRST is part of the broader Encore family of companies. Encore is a global leader in event production and technology. 

Consistently recognized for excellence, recent honors include 2026 Chief Marketer Agency of the Year, the Ad Net Zero Award for sustainability, and more.

**What You Would Get To Do
**The Team Lead is responsible for collaborating with the Team Manager for a dedicated account, understanding the strategic approach to the client account, while providing on-the-ground insight into the client business and potential opportunities. This role will manage several company and client initiatives at a time, supporting C-level and senior stakeholders and will also be responsible for key business relationships and team management. This role may be required to support a book of work for planning, venue sourcing, attendee data management, roadshow management or event technology, depending on the role alignment.

**Your Contributions

**Team Management

• Collaborate with the Team Manager to understand the strategic approach to the client account, providing on-the-ground insight into the client business and opportunities, while offering input on key challenges and driving the business with a strong understanding of the larger organizational picture
• Mentor and develop 5-12 direct reports, conducting performance development conversations and managing the process
• Oversee the team's workload, ensuring a clear understanding of capacity and pressure points through regular 1:1 meetings. Field questions and offer advice to team members to assist with creative problem solving and knowledge sharing. Manage vacation schedules, and approve monthly expenses.
• Ensure the team maintains strong, positive relationships with clients
• Collaborate with the Team Manager to ensure development opportunities, effective business coverage, and continuity, including succession planning.
• FIRST ambassador; participate and engage with FIRST initiatives and extracurricular where possible
• Lead and motivate the team to work efficiently, fostering positive communication and an open, inclusive environment that ensures good team morale.
• Liaise with the Team Manager and P&C team on talent development and recruitment for open direct report roles, while overseeing the onboarding and offboarding processes