Digital Program Manager

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

What We're Looking For:

As a member of our Digital Operations team, you will help deliver value to our clients through successful implementation, execution, and support of our digital products. You will work closely with clients and internal teams to coordinate projects, support implementation activities, and ensure successful outcomes throughout the project lifecycle. You'll partner with Client Success, Sales, Product, Engineering, Analytics, Operations, and other cross-functional teams to understand customer needs, solve problems, and identify opportunities to improve our products and processes.

This role is ideal for someone who is highly organized, customer-focused, and eager to grow their expertise in healthcare technology, digital operations, and program management.

You Will:

• Support the implementation and execution of digital products by coordinating project activities, tracking milestones, monitoring progress, and helping ensure successful delivery of client outcomes.
• Manage a portfolio of low-to-medium complexity digital programs and client projects, ensuring timely execution and a high-quality customer experience.
• Partner with clients to understand program requirements, gather information, and support successful onboarding and implementation activities.
• Assist with data validation, project tracking, reporting, and analysis to help drive informed decision-making and program success.
• Collaborate with Sales, Client Success, Product, Engineering, Analytics, and Operations teams to resolve issues, remove obstacles, and improve client outcomes.
• Identify risks, challenges, and opportunities within assigned projects and escalate appropriately to drive timely resolution.
• Contribute to process improvement initiatives by identifying inefficiencies and recommending enhancements to workflows, tools, and client experiences.
• Support documentation, training, and knowledge-sharing efforts to improve team effectiveness and operational consistency.
• Build expertise in digital program operations, healthcare workflows, and Datavant products to effectively support customers and internal stakeholders.