Area Health Information Specialist

Datavant is the data collaboration platform trusted for healthcare. Guided by our mission to make the world’s health data secure, accessible and actionable, we provide critical data solutions for organizations across the healthcare ecosystem - including providers, health plans, researchers, and life sciences companies. From fulfilling a single patient’s request for their medical records to powering the AI revolution in healthcare, Datavanters are building the future of how data is connected and used to improve health. 

By joining Datavant today, you’re stepping onto a driven and highly collaborative team that is passionate about creating transformative change in healthcare.

📍 Location: Fairfax, VA

🕒 Full Time Schedule: Monday–Friday | 8:30am-5pm est
🚗 Travel: Required — frequent travel between hospitals in the region based on coverage needs
⚠️ Priority: High-Priority / Urgent Vacancy

💼 You will:

The Area Lead plays a key role in supporting daily ROI operations while serving as a leader, mentor, and point of contact for staff and clients. Responsibilities include:

• Provide on-site coverage at assigned facilities as operational needs arise
• Support ROI operations across health systems and associated clinics
• Serve as a point of contact between client stakeholders and internal leadership
• Assist with onboarding, training, mentoring, and workflow support for HIS staff
• Communicate staffing needs, coverage gaps, volume fluctuations, and site challenges proactively
• Support productivity, quality, and service improvement initiatives
• Accurately process medical record and ROI requests while maintaining strict confidentiality
• Manage high-volume inbound and outbound calls from patients, providers, and requestors
• Handle fax, mail, and electronic request workflows, including logging and tracking
• Review, date-stamp, and upload requests into HealthSource
• Monitor fax queues, shared drives, and email inboxes for timely processing
• Create encrypted CDs/DVDs and maintain proper documentation
• Assist walk-in patients by verifying identity and processing disclosures
• Monitor and complete patient transfers throughout the workday
• Ensure full compliance with HIPAA, privacy regulations, and client-specific policies
• Maintain working knowledge of site-specific workflows and systems
• Support continuity of coverage and minimize operational risk

🎯 What you will bring to the table: 

• High school diploma or equivalent. (Must be from an Accredited Institute recognized by the State Dept. of Education.)