IT Administrator

Want to help us help others? We’re hiring! 

GoFundMe is the world’s most powerful community for good, dedicated to helping people help each other. By uniting individuals and nonprofits in one place, GoFundMe makes it easy and safe for people to ask for help and support causes—for themselves and each other. Together, our community has raised more than $40 billion since 2010.

Join us! The GoFundMe team is searching for our next IT Administrator I that wants to join our IT team in Australia. There will be an in-office requirement of 2x a week.

The Job

• Remote Front lines Desktop support
• Administrative support for our Cloud based services
• A/V support for our all hands meetings
• Video conference support & VOIP support
• Remote management dashboards/displays for Local teams
• Remote management for office network & VPN connections
• May require travel to support office events

 You 

• BA/BS or equivalent experience
• 1-3 years of IT or help desk experience, specifically troubleshooting on Mac, Windows, and managing a large fleet of devices
• Experience troubleshooting A/V equipment
• Strong written & oral communication skills
• Excellent analytical and problem solving skills
• Strong time management
• Demonstrated ability to independently manage IT systems and support needs, exercise sound judgment, troubleshoot and resolve issues with minimal direction. 

Why you’ll love it here

• Make an Impact: Be part of a mission-driven organization making a positive difference in millions of lives every year.
• Innovative Environment: Work with a diverse, passionate, and talented team in a fast-paced, forward-thinking atmosphere.
• Collaborative Team: Join a fun and collaborative team that works hard and celebrates success together.
• Competitive Benefits: Enjoy competitive pay and comprehensive healthcare benefits.
• Holistic Support: Enjoy financial assistance for things like hybrid work, family planning, along with generous parental leave, flexible time-off policies, and mental health and wellness resources to support your overall well-being.
• Growth Opportunities: Participate in learning, development, and recognition programs to help you thrive and grow.
• Commitment to DEI: Contribute to diversity, equity, and inclusion through ongoing initiatives and employee resource groups.
• : Make a difference through our volunteering program.