Global HR Services, Specialist
This role is pivotal in delivering a smooth and efficient employee experience across the employee lifecycle. As a Specialist within Global HR Delivery, you will support high quality HR operations by ensuring accurate HRIS processing, timely service outcomes, and consistent employee and manager support, while partnering with key stakeholders to maintain strong service standards and continuous improvement.
Responsibilities
Manage end-to-end onboarding activities for new hires, ensuring a seamless and positive joining experience.
Coordinate with Talent Acquisition, IT, Admin, Security, and business stakeholders to ensure timely completion of pre-joining and joining formalities.
Initiate and track pre-employment documentation, background verification and other compliance requirements as per company guidelines.
Ensure accurate creation and maintenance of new hire records in HR systems, including personal details, employment information, reporting structure, and statutory data.
Conduct or support onboarding orientation sessions by explaining key HR policies, benefits, code of conduct, employee self-service tools, and process expectations etc.
Act as the primary point of contact for new hire queries during the onboarding phase and provide timely resolution or escalation where required.
Monitor onboarding milestones and ensure completion of system access, asset allocation, email creation, induction schedules, and mandatory trainings in coordination with relevant teams.
Validate onboarding data for accuracy and completeness to support payroll inputs, statutory compliance, employee benefits enrolment, and HR reporting.
Maintain onboarding trackers, dashboards, and status reports, highlighting pending actions, process gaps, and risks to stakeholders.
Support audit readiness by maintaining complete onboarding documentation, approvals, and evidence in line with internal controls and data privacy requirements.
Identify opportunities to improve onboarding efficiency, employee experience, documentation quality, and first-time-right processing.
Qualifications
Qualifications
Bachelor’s or master’s degree, preferably in Human Resources or related field.
Analytical skills with the ability to validate information and prepare reports.
Proficiency in MS Excel.
Excellent English communication with a customer‑centric approach.
Ability to work with high accuracy and attention to detail in a process‑driven environment.
Problem‑solving capability to handle system/data issues or more complex cases (higher levels).
Ability to handle multiple tasks, prioritize effectively, and meet service-level targets.
Continuous improvement mindset with the ability to recommend or drive process enhancements.
BGV:
Employment with WSP India is subject to the successful completion of a background verification (“BGV”) check conducted by a third-party agency appointed by WSP India.
Candidates are advised to ensure that all information provided during the recruitment process — including documents uploaded — is accurate and complete, both to WSP India and its BGV partner”.
WSP is one of the world's leading professional services consulting firms. We are dedicated to our local communities and propelled by international brainpower. We are technical experts and strategic advisors including engineers, technicians, scientists, architects, planners, surveyors and environmental specialists, as well as other design, program and construction management professionals. We design lasting solutions in the Transportation & Infrastructure, Property & Buildings, Earth & Environment, Power & Energy, Resources and Industry sectors, as well as offering strategic advisory services. Our talented people around the globe engineer projects that will help societies grow for lifetimes to come.
With approximately 4,000 talented people across 3 locations (Noida, Bengaluru & Mumbai offices) in India and more than 73,000 globally, in 550 offices across 40 countries, we engineer projects that will help societies grow for lifetimes to come.
At “WSP” we draw on the diverse skills and capabilities of our employees globally to compete for the most exciting and complex projects across the world and bring the same level of expertise to our local communities. We are proud to be an international collective of innovative thinkers who work on the most complex problems. Unified under one strong brand, we use our local expertise, international reach and global scale to prepare our cities and environments for the future, connect communities and help societies thrive in built and natural ecosystems. True to our guiding principles, our business is built on four cornerstones: Our People, Our Clients, Our Operational Excellence and Our Expertise.
Passionate people doing purposeful and sustainable work that helps shape our communities and the future.
A collaborative team that thrives on challenges and unconventional thinking.
A network of experts channeling our curiosity into creating solutions for complex issues.
Inspired by diversity, driven by inclusion, we work with passion and purpose.
Working with Us
At WSP, you can access our global scale, contribute to landmark projects and connect with the brightest minds in your field to do the best work of your life. You can embrace your curiosity in a culture that celebrates new ideas and diverse perspectives. You can experience a world of opportunity and the chance to shape a career as unique as you.
Our Hybrid Working Module
With us, you can operate in a flexible, agile, yet structured work environment and follow a Hybrid Work Model.
Maximize collaboration.
Maintain product quality and cultural integrity.
Balance community, collaboration, opportunity, productivity, and efficiency.
Health, Safety and Wellbeing
Our people are our greatest asset, and we prioritize a safe work environment. Health, safety, and wellbeing are integral to our culture, with each of us accountable for fostering a safe workplace through our “Making Health and Safety Personal” initiative. Our Zero Harm Vision drives us to reduce risks through innovative solutions, earning recognition for our global health and safety practices with the prestigious RoSPA Health and Safety Awards for six consecutive years.
Inclusivity and Diversity
WSP India is dedicated to fostering a sustainable and inclusive work environment where our greatest strength - Our People -feel valued, respected, and supported. We ensure an unbiased approach in hiring, promotion, and performance evaluation, regardless of age, gender identity, race, religion, sexual orientation, marital status, physical ability, education, social status, or cultural background.
Imagine a better future for you and a better future for us all.
Join our close-knit community of over 73,300 talented global professionals dedicated to making a positive impact. Together, we can make a difference in communities both near and far.
With us, you can.
Apply today.
NOTICE TO THIRD PARTY AGENCIES:
WSP does not accept unsolicited resumes from recruiters, employment agencies, or other staffing services. Unsolicited resumes include any resume or hiring document sent to WSP in the absence of a signed Service Agreement where WSP has expressly requested recruitment/staffing services specific to the position at hand. Any unsolicited resumes, including those submitted to hiring managers or other business leaders, will become the property of WSP and WSP will have the right to hire that candidate without reservation – no fee or other compensation will be owed or paid to the recruiter, employment agency, or other staffing service.