Customer Strategy and Value Associate

At Feedzai, we're building a world of safer money. A world where financial institutions move faster than criminals. Where the payments that fund real lives through salaries, savings, and businesses are protected in real time. We use trusted AI to detect and prevent financial crime, fraud, and money laundering at scale: the world's top banks, payment networks, and acquirers trust our technology to safeguard more than one billion consumers and $9 trillion in payment volume every year. 

Feedzai is a Series D company and has raised $282M to date. With a valuation of $2 billion, our technology protects 1 billion consumers and 90 billion transactions each year.

The Revenue Optimization Associate serves as an indispensable co-pilot to our enterprise sales team. Operating directly in the deal flow, this role takes ownership of key commercial, security procurement, and client reporting workflows - eliminating deal friction and accelerating time-to-close.

As part of the The Revenue Central Execution and Optimization team, you will support prospects and clients in evaluating the total business value generated by Feedzai’s RiskOps platform. We achieve this by aligning our platform capabilities with our clients' strategic, customer experience, and risk management agendas. Beyond pre-sale execution, RCEO ensures long-term client trust by delivering monthly usage metrics and managing annual vendor compliance assessments. 

This is a high-impact, high-visibility role ideal for an ambitious commercial professional or analyst who wants to sit close to active revenue generation, master value engineering, and directly influence enterprise deal velocity.

Key Responsibilities

Deal Execution & Security Procurement

• Serve as the primary point of contact for sales reps and Solution Consultants to accelerate client security reviews, vendor assessments, and InfoSec questionnaires using AI-powered tools.
• Unblock procurement hurdles by coordinating directly with Legal, Security, and Engineering to deliver complete, accurate response packages to prospects.
• Assist with commercial execution, custom deal requests, and contract alignment prior to deal closing.

Client Adoption & Metric Reporting

• Generate and distribute automated monthly/quarterly business impact reports for clients, translating product usage data into meaningful business metrics.
• Help clients and account managers track ongoing value realization post-sale to drive retention and expansion.
• Oversee annual vendor assessment compliance to maintain Feedzai’s high quality and security standards.

Value Engineering & ROI Modeling

• Build compelling prospect Business Cases and financial ROI calculators that quantify our value proposition during live sales cycles.