Client Strategist

About Us: EvolutionIQ builds AI that helps insurance claims teams handle claims more accurately, fairly, and efficiently, so more people impacted by injury or illness can get back to their lives with dignity and stability. As part of CCC Intelligent Solutions (NASDAQ: CCC), we pair AI-native product development with something almost no one else in this market has: 40 years of proprietary data and deep relationships with the largest, most complex carriers in the world. It's a rare combination, and it's what lets us build products others can't. Our people come first, and we think it shows. We've been named one of Inc.'s Best Workplaces three years running, plus Built In's Best Places to Work in 2025 and 2026.

We are looking for an ambitious Client Strategist focused on SAAS products, to join our growing team. The goal of the Client Strategy & Analytics Team is to ensure all new and existing EvolutionIQ clients get the most impact out of their investment and have the best insights and advice to do so.

The CS&A team is the bridge between our clients and our technology and plays an incredibly important role in EvolutionIQ’s mission, serving as the champions for the impact that the product suite can create for clients. This includes tactical support of client deployments, and ongoing measurement of success. But more importantly, requires consultative analytics to help clients design optimal ways of working to extract value from AI. This team is often at the forefront of prototyping new product features (e.g., reports, alerts, new metrics) based on emerging client needs. while engaging with product / engineering to productize the key features.

Finally, the Strategy & Analytics team is the strategic thought partner for clients, providing an industry-wide perspective on key trends and best practices, EIQ is observing in our data and our experience across clients. In addition, they bring this perspective to Product, Engineering and Sales teams to continue refining EIQ’s products.

About You:

• High degree of ownership and control, with the ability to operate effectively under ambiguity and independently define and narrow problem spaces.
• Deep experience in quantitative analytics, being able to run hypothesis led analyses and arrive at clear, pressure tested and statistically relevant conclusions
• Skilled in synthesis and reporting - adept at blending strategic narratives with quantitative insights.
• Exceptional communicator with a proven ability to earn trust and confidence from executive sponsors and stakeholders.
• Expert in delivering strategic messaging and a clear value proposition to executive stakeholders, adept at balancing tactical and strategic considerations.
• Deeply client-focused, with a strong track record of building relationships and becoming a trusted advisor to client executives.
• Passionate about innovation and making a swift impact, with a strong drive towards launch and delivery.
• Energized by facing interesting, unsolved problems, continually seeking new challenges and solutions.
• Innately curious with a relentless pursuit of learning, always seeking to understand new concepts and apply them creatively to solve complex problems.

In This Role, You Will:

• Paint a holistic understanding of EvolutionIQ's mission and value to your enterprise customers
• Partner with team members to deploy EvolutionIQ engagements into production, running Pilot Strategy & Client Operations Analysis
• Run all recurring client impact meetings & how we measure and communicate success - problem solve how performance can improve further
• Prototype new capabilities (reports, alerts, product features, new metrics) based on emerging client needs - engage with product / engineering to productize the results
• Ensure client organizations have the insights and guidance they need to capture the full value of the product; provide consultative analytics to support and guide clients
• Represent the EvolutionIQ impact in a real-time, quantifiable and strategic manner
• Derive broad industry trends by analyzing data and results across EvolutionIQ’s clients - conduct rigorous pressure testing to ensure conclusions are statistically relevant across the industry
• Partner with our Sales team as an EIQ product and solutions expert to acquire, educate and secure new customers

Required technical skills:

• Ability to query and analyze data with SQL (Big query, MySQL, etc)
• Running simple to moderately complex statistical analyses, including linear regressions, correlations, A/B tests, cohort analyses, time series analysis - while testing statistical significance.
• Build metrics dashboards (tableau, looker, etc)
• Expert in spreadsheets (pivots, charts, etc)
• Build visually stunning presentations
• Educational or professional background in Business analytics, Data analytics, Data Science, Statistics, Actuarial, Economics, Engineering

Work-life, Culture & Perks:

• Compensation: The base salary range is up to $190K, with flexibility depending on a candidate's background and experience. An annual bonus plan and company equity plan (RSUs) are also included in our compensation package.
• Well-Being: Medical, dental, vision, short & long-term disability, life insurance and AD&D, and 401k matching. Additional family, wellness, and pet benefits.
• Home & Family: Paid time off and sick leave, 100% paid parental leave (16 weeks for primary caregivers and 12 weeks for secondary caregivers). We offer a flexible schedule for new parents returning to work.
• Office Life: Catered lunches, happy hours, pet-friendly spaces, and monthly technology stipend.
• Growth & Training: $1,000/year for each employee for professional development, as well as opportunities for tuition reimbursement.
• Sponsorship: We are open to sponsoring candidates currently in the U.S. who need to transfer their active visa. Please check with our Recruiting team if your visa is applicable for transfer.

EvolutionIQ appreciates your interest in our company as a place of employment. EvolutionIQ is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.