IT Support Teaching Fellow

ABOUT PER SCHOLAS:

For 30 years, Per Scholas has been on a mission to drive mobility and opportunity in the ever-advancing technology landscape by unlocking the untapped potential of individuals, uplifting communities, and meeting the needs of employers through rigorous tech training. By teaming up with dynamic employer partners, ranging from Fortune 500 companies to innovative startups, we're forging inclusive tech talent pipelines, fulfilling an ever-increasing need for skilled talent. With national remote training and campuses in 20+ cities and counting, Per Scholas offers no-cost training programs in the most sought-after tech skills, spanning Cloud, Cybersecurity, Data Engineering, IT Support, Software Engineering, and more. To date, 30,000+ individuals have been trained through Per Scholas, propelling their professional trajectories into high-growth tech careers with salaries three times higher than their pre-training earnings. Learn more by visiting PerScholas.org and follow us on LinkedIn, X, Facebook, Instagram, and YouTube.

Per Scholas candidates must reside in one of the following states, provided the position does not carry a specific office location requirement: AZ, CA, CO, FL, GA, IL, IN, KS, MD, MA, MI, MO, NC, NJ, NY, OH, PA, TX, WA.

Position Title: IT Support Satellite Teaching Fellow 

Satellite Campus: Plainfield, New Jersey (Plainfield Public Library)

Reports To: Managing Director

WHO WE ARE LOOKING FOR:

Per Scholas seeks a proactive, technically skilled, and learner-focused individual to serve as a full-time Satellite Teaching Fellow within the Program Operations Department. This role is essential in extending our instructional reach to satellite campuses, ensuring learners at these sites receive high-quality instruction and support. The Satellite TF will serve as the on-site instructional presence, collaborating with the lead instructor who is based at the main campus.

WHAT YOU’LL DO:

Classroom Facilitation

• Serve as the on-site instructional leader in a satellite classroom where learners receive direct instruction from a lead instructor broadcasting from another location.
• Using a structured and approved curriculum, assist the Technical Instructor in conducting technical training to prepare students for entry to mid-level Information Technology jobs. Technical training competencies include but are not limited to hardware, software, networking, security, server, mobility, virtualization, cybersecurity, web development, quality assurance, and project management.  
• Facilitate a supportive, hands-on, and professional learning environment, ensuring smooth technical operations and learner engagement throughout each class session.
• Assist classroom facilitation in a highly interactive, hands-on style. The STF will consult with the Instructor before providing current students with review materials, videos, or other support.
• Collaborate with the lead instructor to plan instructional activities, ensuring alignment between campuses.
• The STF will form and lead study groups using the instructor's evaluations. The instructor and the students will determine topics. These study groups can be held during class (as the instructor approves) or before/after class.
• The STF will consult with the instructor to determine the activities for the present and upcoming days and assist in gathering the necessary tools to conduct the lectures and hands-on labs.
• The STF will understand the curriculum and be prepared to conduct a lesson if the instructor is temporarily unavailable due to PTO, technical issues, etc.

The STF may teach up to 1 week of classes if the Instructor is unavailable. The instructor is still responsible for outlining the lesson and lesson plans

• The STF will ensure that all equipment loaned to or used by the students is returned to the instructor, the storage closet, or the person it was borrowed from.
• Utilize in-house PS Academy for assignments, tests, real-time performance monitoring, and assisting in entering student attendance/grades/scorecards. 
• The Per Scholas curriculum calls for a maximum of 1.5 hours of lecture in a 6-hour teaching day.  The rest of the time is dedicated to interactive, hands-on lab activities, which the Technical Instructor and STF lead.
• Class sizes range from 30-35 with 15-20 students at the Plainfield Public Library Lab

Managing Student Performance 

• Provide students with ongoing feedback, recognize challenges early, and work with the instructor, coaches, and students to overcome them.
• Coordinate closely with students’ instructors and professional development coaches on enforcing program rules and promoting student success.
• Implementing individualized study plans for students that are struggling in the class.
• Participate in all required student progress meetings with other members of the team.
• Monitor and enforce student class attendance, dress code, and other program policies.

Curriculum

• Provide input on labs, Learning Management Systems, and program policies. 

Administrative

• Participation in staff meetings
• Conduct real-time student data entry in the PS Academy

WHAT YOU’LL BRING TO US:

Professional Qualifications

• Must have obtained a COMPTIA A+ certification (1200 series) 
• Ability to teach in a highly interactive and hands-on style
• Passion for teaching others 
• Flexibility to adapt to changes in schedule
• Interest in being part of a culture of continuous improvement
• Team oriented while able to work independently 
• Highly responsive communicator
• Excellent verbal communication skills

Personal Characteristics

• You thrive in a creative, inventive, fast-paced startup environment with people who are passionate about their work and mission.
• You are proactive, dependable, and confident working independently in a classroom setting.
• You are data-driven, result-oriented, and a forward-looking catalyst for social change.
• You have a collaborative and flexible work style. You’re excited to work cross-functionally with other departments and independently.
• You are an effective communicator with strong oral and written skills. 
• You are tech-savvy and can learn quickly.
• You are strong at time management and can balance multiple projects and tasks.
• You stand behind our mission, believing that individuals from any community should have access to well-paying career positions and that talent should be recognized and recruited from diverse sources.

For this role specifically, we are targeting a salary of $54,080,000/year, with a range between $50,000/year and $54,080/year, where the difference in salary is typically determined by several factors, including geography in which the selected candidate resides, and alignment with qualifications and experience.

#LI-Onsite

Benefits & Perks

Per Scholas offers a comprehensive benefits package designed to support your health, financial well-being, and overall quality of life!

Holidays & PTO: Full-Time Per Scholas team members enjoy over 40 days of paid time off each year through a mix of holidays, vacation, and sick/personal time! All employees are eligible for Holiday pay upon hire (a total of 22 holidays annually, including a week off for Independence day and a week before the New Year). Full-Time Benefits Eligible employees also receive 80 Wellness Hours to use for Sick, Safe, or Personal reasons and accrue Vacation at a rate of 8 hours at the beginning of every month, supporting rest, recharge, and work-life balance. Vacation accruals increase with tenure. Part-time employees are afforded time off on a prorated basis and in accordance with local requirements. 

Comprehensive Medical Coverage: Benefit eligible employees can choose from multiple medical plans through Cigna or Kaiser Permanente (where available), with options to fit your needs. Eligible employees also have access to a Health Reimbursement Account (HRA) that reimburses eligible out-of-pocket expenses, up to $4,000 for individuals and $8,000 for families.

Dental and Vision Insurance: Eligible employees can select from two dental plan options and a vision plan. Employees who waive medical coverage receive employer paid dental and vision premiums.

Retirement Savings: 401(k) plan with a current 100% employer match on contributions up to 6%, eligible employees are offered entry and full vesting after 90 days with the company.

Employee Assistance Program (EAP): Free, confidential, 24/7 access to counseling, legal support, and financial resources for employees and their household members

Parental Leave: Eligible employees are offered up to 6 weeks of 100% paid parental leave to support employees as they welcome a new child and bond with their family.

Additional Benefits & Perks: Eligible employees have access to employer-paid life and AD&D Insurance, as well as employer-paid short-term disability coverage, with the option to elect additional life coverage and long-term disability insurance. Flexible Spending accounts are available for healthcare, dependent care, and commuting expenses. Per Scholas also offers a range of voluntary benefits, including: Accident, Critical Illness, Hospital Indemnity, Legal Services, and Pet Insurance. Additional resources include healthcare concierge support, financial wellness tools, and employee discount programs.

QUESTIONS?

If you have any questions about this role, please feel free to email our Talent team at jobs@perscholas.org. We look forward to viewing your application!

Equal Employment Opportunity

We're proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity or national origin.

PII Policies

Non-Discrimination Policy