HRIS Analyst

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About the Role, Mission or Department Overview

The HRIS Analyst II reports directly to the HRIS Senior Manager and is important for optimizing and supporting Workday Performance, Core HCM, Compensation, HR reporting, and related areas. Primary responsibilities include system configuration, issue troubleshooting, data analysis, testing, production support, and creating mid-level reports. Working with senior HRIS analysts, the HR operations team, and partners, you will guide enhancements to provide HR technology solutions.

This is a hybrid role based in our Norfolk, VA office. You can typically expect to come into the office 3 days/week.

Responsibilities:

• Be a primary technical contact for the Workday Performance module, while providing functional support for Core HCM, Compensation, Payroll, and Time/Absence domains.

• Accomplish end-to-end system configuration to support global performance evaluation cycles.

• Be a primary contact for performance workflow design and resolution of technical issues.

• Deliver technical and user support for Workday, handling questions, troubleshooting, and resolving issues across supported modules.

• Execute assigned production support tickets and project tasks with high accuracy and within target deadlines.

• Maintain HCM production support processes, encompassing monitoring, detailed analysis, and issue resolution.

• Define, refine, and maintain business process configurations.

• Configure, schedule, and oversee automated mass actions and system alert notifications.

• Participate in Workday's biannual feature update cycles.

• Collaborate with the Workday Security team to configure and maintain domain and business process security policies.

• Design and deploy Workday solutions tailored to meet functional requirements and improve operational efficiency.