Employee Relations Specialist
US$58,000 – US$72,500 / yr base salary
Posted 4 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Expected experience
- 3+ yrs
- Management level
- Individual contributor
- Employment
- On-Site
- Contract
- Full-time
- Visa sponsorship
- Not offered
| Base salary | US$58,000 – US$72,500 / yr |
|---|
Field of studyHuman Resources, Psychology (or related)
Study levelBachelor's
Real people. Real service.
At SupplyHouse.com, we value every individual team member and cultivate a community where people come first. Led by our core values of Generosity, Respect, Innovation, Teamwork, and GRIT, we’re dedicated to maintaining a supportive work environment that celebrates diversity and empowers everyone to reach their full potential. As an industry-leading e-commerce company specializing in HVAC, plumbing, heating, and electrical supplies since 2004, we strive to foster growth while providing the best possible experience for our customers.
We are looking for a Employee Relations Specialist (or Human Resources Generalist as we like to call it!) to join our Fulfillment Human Resources Team. This individual will report into our HR Manager and will be responsible for supporting core human resource functions and crafting the employee experience. They will also partner closely with the General Manager, Leadership Team, and HR Department to foster a positive and productive work environment. If you’re passionate about making an impact and driving organizational success, we want to hear from you!
Role Type: Full-Time, Exempt
Location: Columbus, OH (on-site)
Schedule: Monday through Friday, 8:00 a.m. to 4:30 p.m. ET
Base Salary: The expected starting salary for the position is $58,000 to $72,500 within a full position range of $58,000 to $87,000 annually. This range reflects the long-term earning potential for the role. Our starting pay practice is the minimum to middle portion of the range, depending on experience, qualifications, and internal equity, consistent with applicable law and it is rare for a new hire to start above the midpoint.
Responsibilities:
- Conduct floor walks, listening sessions, and employee check-ins to maintain a visible, trusted HR presence on the floor.
- Serve as the primary onsite point of contact for employee concerns, resolving routine issues independently and escalating complex, high-risk, or precedent-setting matters to HR leadership.
- Conduct routine employee relations investigations, gathering relevant information and partnering with HR leadership on appropriate resolution.
- Coach supervisors and managers on the consistent application of company policies, attendance expectations, performance management, corrective action, and employee relations practices.
- Support supervisors with corrective actions and related documentation.
- Facilitate new hire onboarding and HR training for site employees and leaders.