People Success Manager

In People Success, our mission is clear: you will collaborate closely with the President of Go-To-Market (GTM) and key leaders—including the Chief Revenue Officer, Chief Marketing Officer, and Partnerships & M&A teams—to ensure organizational programs align with overall business goals. In this role, you will diagnose departmental needs, formulate executable strategies, and guide your team through high-priority initiatives that empower our people and scale the organization.

You thrive in a rapidly evolving company by being able to deal with ambiguity, multiple deliverables, and working through complex problems. You are solution oriented, an influential communicator, and a thoughtful team builder.  and multiple moving pieces, while still holding up quality, long-term thinking, and delivering value to other business leaders.  Importantly, the successful candidate will also be able to have fun and collaborate well with others.

The Senior Manager, People Success will work in close partnership with multiple executive leaders and teams within our Go-To-Market Functions for our Travel and Expense business. Your expertise of 7+ years is demonstrated through your expertise in influencing, navigating, and executing across a business with multiple senior level leaders and priorities. 

You are accountable for leading programs at scale, from need identification to implementation, considering the unique needs of our internal customers and in close partnership with the team and cross functional partners.

In this role, you will work closely with senior leadership to understand the business, talent needs, and be an advocate for innovation, automation, positive employee experiences, and driving our People Strategy to fruition.

What You'll Do:

• Consulting leadership on org design, people matters, manager coaching & development, performance and talent management, organizational realignment and workforce planning, hiring & retention strategies, and People program development and implementation
• Results-driven individual that can build credibility & trust with leaders and employees across all levels
• Deep business acumen and collaborative mindset, with the executional know-how of helping to build & scale teams globally through ongoing development, support and engagement of employees
• Analytical and critical thinking with a metrics-driven approach to talent solutions and the ability to leverage people analytics and insights to create compelling narratives for change to gain sponsorship
• Empathetic partner who actively listens, and provides coaching to employees and managers through complex and confidential situations
• Lead People Success initiatives every quarter to continue to build and improve our foundation as an organization and programs for employees