Field Service Supervisor

As a Field Service Supervisor here at Honeywell, you will have the opportunity to lead and oversee our Field Service team, ensuring efficient and effective service delivery to our customers. Your strategic mindset and operational expertise will drive the success of our field service operations, directly impacting customer satisfaction and loyalty.

As the Field Service Supervisor, your leadership, strategic mindset, and commitment to customer satisfaction will have a direct impact on the success of our field service operations, the satisfaction of our customers, and the growth of the organization. Join us at Honeywell and make a difference in creating a safer, smarter, and more sustainable world.

Responsibilities

Key Responsibilities

• Manage and oversee the Field Service team, ensuring efficient and effective service delivery
• Develop and implement strategies to optimize field service operations and improve customer satisfaction
• Assign and schedule field service technicians to meet customer demands and service level agreements
• Monitor and analyze field service performance metrics to identify areas for improvement
• Provide technical guidance and support to field service technicians
• Collaborate with crossfunctional teams to drive continuous improvement initiatives
• Establish and maintain strong relationships with key stakeholders, including customers, suppliers, and internal teams
• Ensure compliance with company policies, procedures, and regulatory requirements

Qualifications

YOU MUST HAVE

• Minimum of 2 years of proven experience in field service management or a similar role
• Strong technical knowledge and understanding of relevant technologies
• Ability to effectively manage and prioritize multiple projects and tasks
• Experience in driving process improvements and implementing best practices
• Strong problem-solving and decision-making abilities

WE VALUE

• Bachelor's degree in Engineering or a related field
• Strong leadership and team management skills
• Customer-focused mindset
• Ability to drive change and innovation
• Results-oriented approach
• Strong business acumen

Honeywell Technologies is a global, pure-play automation company with a legacy of innovating to help solve the world’s most mission-critical challenges, enhancing the quality of life for people and communities around the world. We serve the building, industrial and process sectors with a broad portfolio of services, solutions and products, underpinned by our Honeywell Technologies Accelerator operating system and Honeywell Technologies Forge intelligence layer. By combining the deep domain expertise of our more than 50,000 employees with decades of data from our global installed base, we are uniquely positioned to lead the industrial sector’s transition from automation to autonomy.