Operation Specialist

Join us at Ventura TRAVEL – a group of specialized travel brands that unleash the adventurer in every person! In Karmaventura, our mission is to wow our customers with unforgettable, authentic, and responsible travel experiences in the Indian subcontinent (India, Sri Lanka, Nepal, and the Maldives).

As a highly motivated, proactive, and passionate Tour Operation Specialist for Karmaventura, you will organize, plan, and design life-changing trips to the Indian subcontinent (India, Sri Lanka, Nepal, and Maldives). In this role, you will have the opportunity to ensure smooth operations with local partners for our departures and develop new products. Karmaventura is a new brand; therefore, we are highly interested in finding someone who is very motivated to grow with the brand.

By joining the Ventura TRAVEL family, you will be offering authentic, interactive, and innovative travel experiences. We want our travelers to enjoy the enriching culture and beauty of the country while being immersed in interactive group activities with the locals and unforgettable travel experiences.

On daily basis you will

• Coordinate the trip of our guests with internal and external service providers (e.g., flight department, local providers, guides, and others) ensuring the extraordinary quality of the trips we offer.
• Smooth communication with service providers to ensure operations are booked and reserved for upcoming trips.
• Fostering long-term relationships with service providers and negotiating agreements.
• Negotiate the services and prices with the local service providers, getting the best deals for Karmeventura and our clients.
• Focus on the traveler—offering world-class customer service that actually addresses customer needs.
• Identify opportunities to apply AI and take initiative to implement solutions.

The basics that you bring along

• Great communication skills, both on a verbal and written level, in English.
• You have a good understanding of how to sell a travel product.
• You are passionate about the Indian subcontinent (India, Sri Lanka, Nepal, and Maldives) and have travel experience there.
• It's fun to be around you, and your future colleagues enjoy working with you.
• And last but not least: you bring a positive attitude and remain calm under stress.

You can impress us even more with

• Good knowledge of local languages for partner communication is a big plus.
• Good knowledge of German and French is also a big plus.
• Experience in the tourism industry and especially with a tour operator.
• Software skills.

What we promise you

• Freedom to be creative in achieving results.
• International & friendly working environment.
• Quarterly Social Days and Team Events.
• Work out of other offices in the Ventura network around the world.
• Opportunity to constantly learn and grow.
• We care about the well-being of our employees (regular O3, satisfaction surveys, etc.).
• A yearly 2-week-offsite, if we achieve our goals.
• Participation in the overall company's profits.
• Visit our Career Page to get more insights into our office life.

Curious?

You are looking for a job you love, and at the same time you come up to our requirements, are enthusiastic about the responsibilities for this position, and on top of that share our values? Then, we are looking forward to receiving your application in English.

Confidentiality & Diversity 

Applications at Ventura TRAVEL are treated with strict confidentiality. We use a professional HR software that only grants access to your applications to HR, the Recruiting Manager, and the interviewers.

It is our commitment that every qualified person will be evaluated according to skills regardless of age, gender identity, ethnicity, sexual orientation, disability status, or religion.