Ketch is redefining responsible data use for the AI era. Thousands of brands rely on our software to responsibly collect, control, and activate compliant, clean data across their enterprise ecosystem. The Ketch Data Permissioning Platform simplifies privacy and consent operations, increases revenue from advertising, data, and AI initiatives, and builds trust with customers and partners. Unlike legacy tools that stop at cookie banners, Ketch governs how data is actually used across a company’s entire stack, with no-code setup that gets customers live in weeks, not quarters.

As privacy regulations expand across the globe and AI transforms how companies use data, the demand for what Ketch has built has never been greater. Data privacy sits at the intersection of law, technology, and consumer trust, making it one of the most exciting and fastest-moving fields in software today.

Why Join Us?

At Ketch, we’re serious about our values of passion, growth, grit, collaboration, and integrity. We’re a 65-person, Series B company backed by top-tier investors, and we’re looking for people who want to do the best work of their careers while shaping how the world handles data responsibly. We’re a rapidly growing, fast-paced, mission-based organization filled with a passionate, close-knit team all operating at the top of their game.

Benefits and Perks

• Competitive medical, dental, and vision coverage, with 100% of premiums paid for US-based full-time employees
• Unlimited PTO, with employees encouraged to take at least 15 days a year
• 10 paid company holidays
• Paid parental leave
• Remote-friendly with flexible scheduling built around core collaboration hours
• Commuter benefits for office-based employees

About the Role

Ketch is hiring a Head of Professional Services to build and lead our Professional Services practice. You will own the services business and its P&L and lead a team of experienced consultants, while also running a select set of enterprise accounts yourself. Professional Services is part of our CX (Customer Experience) team and part of our larger Go-to-Market organization.

As Head of Professional Services, you will work closely with colleagues across the Go-to-Market (sales, marketing, CX) and Engineering and Product teams.

You will start from a deep understanding of what our customers need and shape the services Ketch offers around it, so we show up to the world's largest brands with a combined product and services solution.

What You'll Do

• Own the Professional Services P&L, including annual bookings, gross margin, capacity planning, and utilization.
• Partner with Sales on strategic enterprise deals, building a services scoping stage into the sales process and presenting to executive buyers.
• Build the selling and delivery assets for the practice, including proposals, executive presentations, pricing and scoping tools, implementation methodology, and runbooks.