Technical Program Manager

Toshiba Global Commerce Solutions is seeking a Technical Program Manager (TPgM) for Client Solution Delivery. The TPgM is responsible for overseeing end-to-end delivery of complex retail solutions, ensuring alignment between business requirements, product strategy, and technical execution. This role drives cross-functional coordination, mitigates risks, and ensures that projects stay within scope, budget, and timeline while maintaining high-quality standards across all phases of development. The role requires extensive customer interaction and up to 10% travel.

Note: Toshiba Global Commerce Solutions will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work in the United States without a need for current or future visa sponsorship. 

Must be located near or within the Cincinnati, OH (preferred) or Raleigh-Durham, NC area.

Responsibilities: 

Program Delivery & Execution: 

• Lead the end-to-end execution of client projects, ensuring they meet scope, schedule, and budget requirements. 

• Manage risks, dependencies, milestones, and deliverables across projects. 

• Oversee the delivery of client-facing technical solutions, ensuring they are aligned with business objectives and client needs. 

Cross-Functional Alignment & Collaboration: 

• Align product requirements and technical architecture into integrated project plans, ensuring smooth collaboration across engineering, product, and business teams. 

• Facilitate communication between technical teams and client stakeholders, ensuring clarity and shared understanding of project goals, timelines, and deliverables. 

• Promote a culture of ownership, accountability, and collaboration across all teams involved in the program. 

Technical Oversight & Leadership: 

• Provide leadership to technical project managers and cross-functional teams, driving program outcomes and ensuring technical excellence. 

• Maintain oversight of quality standards, ensuring adherence to SDLC processes, engineering best practices, and quality checkpoints. 

• Drive root cause analysis for defects and lead corrective actions to prevent future issues. 

Client Engagement & Satisfaction: