Field of studyAnalytics, Business Administration, Human Resources (or related)
Study levelBachelor's
Original posting
Description
Keeper is hiring an experienced and analytical Talent Acquisition Operations Specialist to support the systems, reporting, processes, and technology that enable our global talent acquisition team. This is a 100% remote position from select locations, with an opportunity to work a hybrid schedule for candidates based in the Chicago, IL metro area.
Keeper’s cybersecurity software is trusted by millions of people and thousands of organizations globally. Keeper is published in 23 languages and is sold in over 150 countries. Join one of the fastest-growing cybersecurity companies and help strengthen the operational foundation needed to support Keeper’s continued growth.
About Keeper
Keeper Security is one of the fastest-growing cybersecurity software companies that protects thousands of organizations and millions of people in over 150 countries. Keeper is a pioneer of zero-knowledge and zero-trust security built for any IT environment. Its core offering, KeeperPAM®, is an AI-enabled, cloud-native platform that protects all users, devices and infrastructure from cyber attacks. Recognized for its innovation in the Gartner Magic Quadrant for Privileged Access Management (PAM), Keeper secures passwords and passkeys, infrastructure secrets, remote connections and endpoints with role-based enforcement policies, least privilege and just-in-time access. Learn why Keeper is trusted by leading organizations to defend against modern adversaries at KeeperSecurity.com.
About the Role
As a Talent Acquisition Operations Specialist, you will support the systems, reporting, processes, and technology used by our growing talent acquisition team. This role will help maintain Greenhouse and related integrations, prepare reports, analyze recruiting data, support team KPIs, assist with capacity planning, document processes, and identify opportunities to improve the candidate and recruiter experience.
Responsibilities
Support the administration and maintenance of Keeper’s talent acquisition technology stack, including Greenhouse, integrations, assessment platforms, reporting tools, and workflow automation
Maintain Greenhouse data integrity, workflows, configurations, permissions, and process discipline
Assist with technology updates, implementations, integrations, and issue resolution in partnership with IT, HR, vendors, and other stakeholders
Research new tools and technologies and provide recommendations to improve recruiter productivity, reporting, automation, and candidate experience
Help create, monitor, and maintain talent acquisition KPIs and metrics that support team performance and Keeper’s hiring goals
Partner with HR to support ATS and HRIS integrations and workflows
Assist with reconciling recruiting activity against approved headcount plans, open requisitions, pending starts, and remaining hiring needs
Support recruiter capacity planning by analyzing workload, requisition volume, pipeline health, and anticipated hiring demand
Identify process inefficiencies and recommend solutions that improve consistency, efficiency, standardization, and candidate experience
Create and maintain recruiting processes, documentation, training materials, and knowledge resources for recruiters, hiring managers, and HR partners
Provide operational support for talent acquisition system, process, and workflow issues
Support automation and workflow improvement initiatives using Workato or similar tools
Participate in special projects and provide recruiting support, including sourcing, applicant review, and full-cycle recruitment, as needed
Requirements
3+ years of experience in talent acquisition operations, recruiting operations, HR operations, analytics, or a related field
Experience supporting recruiting systems, processes, or operational programs
Experience working with an applicant tracking system; Greenhouse experience required
Experience supporting recruiting technology integrations, implementations, updates, or vendor relationships
Experience building or maintaining dashboards, reports, and KPIs for talent acquisition, HR, or business leadership
Familiarity with ADP or other HRIS systems
Strong analytical skills with the ability to identify trends and provide actionable recommendations
Working knowledge of headcount planning, forecasting, or recruiting capacity
Experience documenting processes and creating training materials or user guides
Experience supporting cross-functional projects and process improvement initiatives
Understanding of workflow automation tools, such as Workato, preferred
Strong computer skills; Google Suite and Google Sheets strongly preferred
Knowledge of full-cycle recruiting processes and recruiting funnel metrics
Strong communication and interpersonal skills
Excellent organizational skills and attention to detail
Flexible and adaptable to shifting priorities
Ability to work effectively autonomously and as part of a team
Bachelor’s degree in Human Resources, Business Administration, Analytics, or a related field preferred
Experience in tech or cybersecurity preferred
Benefits
Medical, Dental & Vision (Inclusive of domestic partnerships)
Employer Paid Life Insurance & Employee/Spouse/Child Supplemental life
Voluntary Short/Long Term Disability Insurance
401k (Roth/Traditional)
A generous PTO plan that celebrates your commitment and seniority (including paid Bereavement/Jury Duty, etc)
Above market annual bonuses
Keeper Security, Inc. is an equal opportunity employer and participant in the U.S. Federal E-Verify program. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Classification: Exempt
Keeper Candidate Privacy Notice
This notice explains how Keeper Security processes your personal data during recruitment. Depending on the role and location, the Controller of personal data (the organization responsible for determining why and how personal data is processed) will be Keeper Security Inc. (US), Keeper Security EMEA Ltd. (Ireland), or Keeper Security APAC K.K (Japan).
1. Data We Collect
Information You provide:
Contact details, CV/resume, cover letter
Employment history, qualifications, work eligibility
Application responses and uploaded documents
Information We generate:
Interview notes, assessments, communications
Scheduling information
Information From Others:
Recruiter/referral information who submit your profile
References (with your consent, before final offer)
Public professional profiles
Background verification (post offer)
Voluntary Diversity and Equal Opportunity Information
We may ask you to voluntarily provide diversity information including race/ethnicity, gender, disability status and veteran status (US). Providing this information is optional and Keeper collects this data in order to comply with EEOC and similar requirements
2. How We Use Your Data
Assess your application and suitability
Manage interviews and recruitment workflow
Consider you for other/future roles (we may seek your consent to keep your information on our systems beyond the retention period specified)
Comply with employment law obligations
3. Legal Basis
Legitimate Interests (recruitment management, security and integrity of the hiring process)
Contracting steps (for progressed candidates)
Legal and regulatory compliance obligations; explicit consent where required
4. Who We Share Information With
Internal:
HR, hiring managers, interviewers*, IT support for system administration
*Note - diversity and equal opportunity data is not shared with hiring managers.
Third Parties:
Service providers who assist with:
Applicant tracking, recruitment systems and assessment providers
Background verification vendors (post offer)
Recruitment agencies (where applicable)
Tools to support communication, collaboration and to securely store your data
Keeper ensures that all our third parties are contractually bound to protect your personal data with adequate safeguards in place.
5. International Transfers
Your data may be accessed by Keeper entities globally as needed for the purposes of hiring and decision making. We protect any such data transfer between Keeper entities using appropriate safeguards under applicable data protection laws.
6. Security
We implement appropriate technical and organizational measures to protect your data, consistent with our industry leading security standards.
7. Retention
We keep your data for 24 months from your last application activity, then delete or anonymize it.
Exceptions:
You opt into our talent database for further retention by providing consent (extended retention)
You're hired (transfers to employee records)
8. Your Rights
You have the following rights and can contact us at the email below to exercise them:
Access, correct, or delete your data, subject to applicable law and retention requirements
Object to or restrict processing
Withdraw consent (where applicable)
Request data portability
Lodge a complaint with your data protection authority
If you become an employee, your rights regarding your employee record are governed by our internal Employee Privacy Notice and certain data will be retained as required under relevant laws such as employment or tax law.
When you request access to your personal data, some information may be redacted if it includes the personal data of other individuals or information that we must protect in order to preserve their privacy rights.
9. Automated Decisions
Keeper does not make hiring decisions using solely automated processing.
10. Contact - Candidates can send privacy questions to: privacy@keepersecurity.com
Talent Acquisition Operations Specialist at Keeper Security — BranchFactor