Assistant Store Director

ABOUT KHAITE

KHAITE is a way of looking at the world. Shaped by formative encounters, cultural touchstones, and secret desires, this point of view comes to life through womenswear and accessories that find confidence in contrast. Each piece proposes a fresh balance of opposing elements- masculine and feminine, strength and softness, structure and fluidity- while embodying a signature sensuality and ease. 

Founded in 2016 by creative director Catherine Holstein and based in New York, KHAITE evolves with each season, building upon a foundation of robust yet polished items distinguished by exceptional materials, exquisite craftsmanship, and subtle yet striking details.

ABOUT THE OPPORTUNITY

We are looking for an Assistant Store Director to join our Madison Ave store team**.**

The Assistant Store Director plays a key leadership role within our Madison Ave. location. They will act as the “right-hand” of the Store Director and will function as the leader of the store when the Store Director is not present.

The Assistant Store Director will act as a business analyst, constantly monitoring the store sales performance to support the Store Director in driving the business, and a business facilitator, ensuring the highest level of operational efficiency. In partnership with the Store Director he/she will ensure the client experience comes first and that every process is built or executed with client service in mind. He/she guarantees the right omnichannel strategy deployment in store, accompanying the change management needed at store and staff level. He/she guarantees all processes implementation and compliance with legal, regulatory and internal requirements.

ESSENTIAL DUTIES & RESPONSIBILITIES

Organization:

• Support a clear and effective store organization (by support functions and product categories)
• Support effective methods of communication on all organizational changes within the store

Recruitment and Induction:

• Actively participate in the recruiting process of staff with Human Resources and Store Director.
• Build along with the Store Director an effective induction training for new staff members with a systematic induction and organize follow-up with knowledge reviews

Staff Development and Retention:

• Play a key role in team motivation by establishing a real team spirit and teamwork environment
• Prepare all monthly review of staff on One-to-One basis
• Support the evaluation individual staff performance through the annual and mid-annual review process
• Implement retention of staff by identifying and developing growth potential of individual staff members