Director of Enrollment

A little about us… Kidango (kidango.org) is an early learning nonprofit committed to setting every child on a path to thrive in kindergarten and in life. We believe that all children can reach their full potential if they and their families have access to the right opportunities and resources. As the largest child care provider in the San Francisco Bay Area, we provide thousands of children, especially those from low-income families, with safe, healthy, nurturing environments and relationships. Through our policy work, we aim to take our expertise beyond the children and families that we serve, and drive change in early childhood education at the local, state and federal levels. Our goal is to make sure all children have the social, emotional, and academic skills they need to learn, grow and realize their potential.

About The Role

The Director of Enrollment is a key member of Kidango's Director team, providing strategic leadership over enrollment processes, compliance, and contract eligibility across our centers and family care homes. This role requires deep expertise in Federal- and State-Funded Programs, exceptional analytical and leadership capabilities, and a solutions-oriented approach to driving enrollment excellence. The Director will play a critical role in positioning the organization for sustainable growth and ultimately, in ensuring more Bay Area children have access to the care and learning they deserve.

What You’ll Be Doing 

• Develop and implement innovative strategies to optimize enrollment operations, ensuring alignment with organizational goals and regulatory requirements.
• Lead and manage the efficiency of enrollment systems and processes, leveraging best practices to improve outcomes.
• Establish and monitor key performance indicators (KPIs) to assess enrollment and compliance effectiveness.
• Play a critical role in the organization’s Growth Team by strategically planning enrollment in support of expansion 
• Attend meetings and training as necessary to stay current on regulations, including contact with state consultants and participation in conferences and seminars.
• Ensure adherence to all applicable Federal and State regulations, maintaining the integrity and eligibility of contracts and funding requirements.
• Plan, organize, and manage all areas of the enrollment, compliance, and eligibility process. Track and monitor enrollment in centers and family homes to ensure ongoing regulatory compliance.
• Oversee the agency’s monthly and quarterly 801a, 801b, PLIS, and CAPSDAC reporting.
• Provide Finance with monthly reporting for agency grants.
• Ensure the organization remains current on all State and Head Start regulations and requirements.
• Lead and coordinate preparation of the organization’s eligibility files for Contract Monitoring Reviews, internal audits, and audits by other funders and entities.
• Act as the organization’s Appeals Hearing Officer for all enrollment and program-related appeals.
• Oversee the timely creation, evaluation, and updating of enrollment forms required by the organization, community care licensing, and state and federal contracts.
• Set up and maintain the organization’s enrollment, waitlist, and attendance system/database. Partner with Data and IT teams and provide technical assistance to users as needed.
• Foster seamless coordination across departments, creating an environment that promotes efficient processes and drives enrollment and compliance success.
• Build and maintain partnerships with school districts and other community organizations related to enrollment.
• Supervise, mentor, and motivate a high-performing enrollment team to achieve agency goals.
• Represent Kidango professionally in interactions with a diverse group of clients, partners, and community contacts.
• Advocate on behalf of all children, families, and agency staff.
• Provide excellent customer service to staff, clients, and contacts of the agency. 
• Maintain confidentiality of children, families, and staff at all times 
• Work as a member of the agency team, actively promoting Kidango’s mission and philosophy.
• Participate in activities that support ongoing professional growth.

Preferred qualifications

• Bachelor’s degree in a related field, or an equivalent combination of education.
• Minimum of 8 years in a supervisory or director-level role.
• Background in nonprofit administration or early childhood education programs 
• Proven experience in administrative services, compliance, or enrollment management roles.
• Experience with enrollment and attendance management systems/databases. 
• Strong analytical and problem-solving skills with attention to detail.
• Excellent leadership and interpersonal skills; demonstrated ability to supervise and develop staff.
• Strong verbal and written communication skills.
• Bilingual in English and Spanish strongly preferred given the communities Kidango serves.

Compensation$153,709.92—$153,709.92 USD

Additional Requirements

• Must pass a health screening and TB test 
• Must pass background fingerprint clearance
• Valid Driver License 
• Must be 18 years or older 
• The ability to lift up to 30lbs may be needed during some job duties
• The employee will be required to use hands for computer work, answering phone calls, etc.
• Reasonable accommodations may be made to enable individuals with disabilities to  perform the essential job functions

Perks

• An opportunity to improve real lives, solve hard problems, and change the world
• Friendly, supportive, and adventurous environment with a team of engaged colleagues
• A comprehensive, industry-leading benefits package 
• Opportunities to connect with and learn from colleagues and partners around the world

Drug-Free Workplace

We believe every employee has the right to work in an environment that is free from all forms of unlawful discrimination. Consistent with applicable laws, Kidango makes all decisions involving any aspect of the employment relationship without regard to race, color, religion, age, gender, sexual orientation, marital status, national origin, citizenship, the presence of any physical or mental disability of someone otherwise qualified, veteran status, genetic information, or any other status or characteristic protected by local, state, or federal law, other than those positions which are deemed ministerial in nature. Discrimination and/or harassment based on any of those factors are inconsistent with our philosophy of doing business and will not be tolerated. This policy of non-discrimination applies to all aspects of application procedures, hiring, advancement, transfers, reductions in force, discharge, compensation, training, or other terms, conditions and privileges of employment.

EEO 

A diverse and inclusive workplace where we learn from each other is an integral part of Kidango’s culture. We actively welcome people of different backgrounds, experiences, abilities and perspectives. We are an equal opportunity employer and a great place to work. Join us and help us achieve our mission!

If you need assistance or accommodation to complete your application, please contact our recruitment team at recruitment@kidango.org. We’re happy to support you through the process.