Assisted Channel Customer Adoption & Governance
Posted 17 Sep 2026
BranchFactor Summary
The original posting with the fluff stripped out
- Management level
- Individual contributor
Compensation
No salary listed for this role.
Role speciality
ComplianceCustomer AdoptionGovernanceRisk ManagementService Solution Development
- Monitor the achievement of strategic targets for service solution development and ensure continuous improvement within the Assisted Channel Solution unit.
- Monitor the effective and efficient utilization of the Assisted Channel Solution unit's budget.
- Ensuring service solution development processes and procedures align with the Bank's internal policies as well as external requirements (regulations, laws, and government decrees).
- Evaluate and coordinate the preparation and reporting of matters related to governance, compliance, and risk within the Assisted Channel Solution unit.
- Monitor the progress of feature and application development against established targets, and propose as well as implement necessary improvements.