Commissions Analyst

KnowBe4 empowers the modern workforce to make smarter security decisions every day. Trusted by more than 70,000 organizations worldwide, KnowBe4 is the pioneer of digital workforce security, securing both AI agents and humans. The KnowBe4 Platform provides attack simulation and training, collaboration security, and agent security powered by AIDA (Artificial Intelligence Defense Agents) and a proprietary Risk Score. The platform leverages 15-years of behavioral data to combat advanced threats including social engineering, prompt injection, and shadow AI. By securing humans and agents, KnowBe4 leads the industry in workforce trust and defense.

Remote positions open in the US office only.

The Snr. Commission Analyst is responsible for ensuring the timely and accurate calculation of commission. This individual will work alongside the Commissions Manager to ensure that employee commission plans are properly created, maintained and updated accordingly in the commission system and will be charged with the creation, review, analysis and validation of monthly reports for all commissions accrued and paid.

Responsibilities:

• Calculate monthly accrued commissions and commissions paid within month end close deadlines
• Update the organization’s commission system with employee changes and commission plan changes on an ongoing basis
• Develop and test new commission plans in the organization’s commission system
• Work with our commission system’s personnel to troubleshoot issues
• Ensure accurate responses to inquiries or concerns related to commission and incentives are provided to employees 
• Review commission payment reports for accuracy and completeness
• Ensure accurate and timely commission payouts  
• Prepare commission expense reports, presentations and recommendations for sales and/or finance management as needed 
• Actively respond to new system changes needed

Minimum Qualifications:

• Bachelor’s Degree in Business, Math, Computer Science, Statistics, Accounting or related field preferred
• A minimum of 2 years commission/payroll experience (or combination payroll and HR)
• SQL training and some familiarity with general Database functions a plus
• Experience with Xactly Incent Commission System preferred
• Experience with Gmail and Google Docs
• Experience with MS Office (Word and Excel, including pivot tables)
• Strong verbal and written communications
• Excellent time management and organization skills
• Superior Excel skills