Application Expert

At Telenet, connectivity is at the heart of everything we do. Behind every reliable connection, every digital interaction and every customer journey, there is a complex ecosystem of IT systems, network components and operational processes.

Our Operational Intelligence team is managing, optimizing and evolving the monitoring and automation platforms.  Fewer manual interventions, faster detection of issues, more efficient processes and a better experience for our customers. You will join a team where technical expertise, collaboration and continuous improvement go hand in hand.

We are looking for an Application Expert Operational Intelligence who enjoys solving complex technical challenges, building intelligent integrations & automation, and turning operational needs into solutions that make a real difference for our customers and colleagues.

We are looking for a motivated technical professional who enjoys taking ownership & exploring new technologies.  We value a strong technical foundation, a curious mindset and the drive to learn. If you bring relevant expertise and the ambition to grow, we'd love to hear from you.

Your role as an Application Expert

• You manage and optimize monitoring platforms like DataMiner.
• You design and maintain integrations via APIs, databases, SNMP, and other interfaces.
• You automate processes for alarm handling, incident detection and customer journeys.
• You troubleshoot complex technical incidents and performance bottlenecks.
• You drive innovation by contributing to AI, machine learning, and smart alarm management projects.
• You bridge the gap between operational needs and technical solutions.

Your profile as an Application Expert 

• You have strong programming and scripting skills : proficiency in Python, Java, C#, PowerShell, and/or Bash for application support, automation, and development.
• You have technical Expertise in Application Platforms : solid knowledge of Linux, Windows Server, SQL databases, REST APIs, and system integrations.
• You have Application Lifecycle & Software Development Experience : understanding of software development practices, troubleshooting, application lifecycles, code refactoring, and software maintenance.
• You have an analytical and Problem-Solving Mindset : ability to analyze complex issues, identify root causes, and implement sustainable solutions in a structured manner.
• You have strong communication skills with the ability to collaborate effectively with technical and non-technical stakeholders in Dutch and English.
• You have a passion for Automation and Emerging Technologies : interest in AI, machine learning, operational automation, and continuous improvement of systems and processes.