Technology, Program Management Director

The Director Technology, Program Management is a hands-on role that will play an integral part in the Technology + Product Project Management office, focused on the creation of cross functional program/ project teams to bring order and enforce standards to the portfolio of work.

What You’ll Do:

• Deliver Solutions using our delivery framework that are on time, on budget and in scope
• Create and manage projects with strong stakeholder alignment and buy-in
• Drive close project collaboration across business, technology and product
• Manage, support, and synthesize the work of project teams
• Create and update project plans, as appropriate
• Create, collaborate, and support the appropriate Project Framework documentation as required 
• Create Project Framework Gate materials as necessary
• Interface with executives to define project priorities, implementation opportunities, challenges and communicate project risks and opportunities.
• Contribute to the ongoing support of the PMO in alignment with Project Management Institute (PMI) guidelines, quality standards and company delivery framework requirements.
• Develop, implement, and govern program management processes, dashboards, templates, policies, and metrics.
• Monitor compliance with project policies and standards, including Project Status Reports and Roadmaps
• Coach and mentor project management practitioners and share knowledge of best practices.

What We’re Looking For: 

• Skilled at managing teams, projects, deliverables, and timelines

• Expert-level knowledge of project and change management, methodologies, techniques, processes (e.g., Project and Portfolio Management Methodology - PPM).

• Vendor management experience

• Expert with Jira and Confluence and KPI generation from Jira

• Expert working knowledge of Microsoft Office Suite

• Knowledge of resource management tools.

• 7+ years’ experience in full life cycle of complex software deployment projects

• Must be a self-starter that takes initiative in development of project teams and schedules with cross functional teams. 

• Excellent judgment with proven ability to identify problems and deal with complex issues.

• Strong analytical and problem-solving skills, particularly on challenging, complex, and difficult issues to develop solutions that address root causes.

• Cross-Team Dependencies: Orchestrate and track dependency frameworks across multiple product lines and platforms to prevent bottlenecks and reduce waiting times