RevOps Systems Administrator

Xendit is the financial technology platform built for businesses that move fast. We give companies one unified platform for payment acceptance, payouts, treasury and financial services, replacing fragmented local integrations with a single infrastructure layer. We serve businesses of every size, from high-growth startups to global enterprises, processing high-volume transactions across Southeast Asia and beyond, with more markets on our global expansion roadmap.

About the Team

The RevOps Systems team owns Salesforce and the broader ecosystem of systems that power Xendit's revenue engine — from lead-to-cash to the tools that plug into it. As the team scales to support both net-new projects and the steady drumbeat of platform improvements, we're adding a role dedicated to keeping the Salesforce platform and all its integrated systems of actions healthy and continuously improving.

About the Role

This is a hands-on administrator role for all sales tools, primarily but not limited to Salesforce CRM. You'll be the day-to-day owner of the GTM platform — performing basic systems configuration yourself, and leading Continuous Improvement (CI) as a structured sprint cadence rather than an ad hoc ticket queue. You'll run CI sprint planning and prioritization, resolve declarative work directly (Flow, validation rules, page layouts, reports, permission sets), and package anything that needs custom development for our two Salesforce Engineers. You'll work closely with the CRM Transformation Lead and the Engineers, keeping the platform's ongoing enhancements moving with a predictable rhythm. 

Responsibilities

• Lead Continuous Improvement sprints: own the CI backlog and co-run it with the CRM Transformation Lead as a sprint cadence — planning, prioritization, and review — so ongoing platform enhancements have a predictable rhythm instead of ad hoc firefighting.
• Perform basic Salesforce configuration: build and maintain Flow Builder automation, validation rules, permission sets and sharing rules, page layouts, and reports/dashboards.
• Manage other Salesforce integrated Sales tools (e.g. DealOps, Gong.io, DocuSign, Spotdraft): to take-over the maintenance of sales tools post successful project implementation, to perform basic platform configuration, engagement with 3rd party vendor’s CSM if required during implementation of new enhancements. 
• Triage and scope enhancement requests: intake requests from Sales, CS, Finance, and other stakeholders; resolve what's declarative yourself, and write clear specs for anything that needs the Salesforce Engineers to build.
• Maintain platform health: monitor data quality, user access, and adoption across Salesforce and all integrated platforms, and proactively flag risks or technical debt before they become incidents.