Water Operations Delivery Analyst

We are Uisce Éireann. Every day, we are responsible for the delivery of secure, safe, and sustainable water services for the people of Ireland. As Ireland’s national regulated water utility, our vision is a sustainable Ireland where water is respected and protected, for the planet and all the lives it supports.

Our purpose at Uisce Éireann is to rise to the challenge of delivering transformative water services that enable communities to thrive. That means we are proud to take on the responsibility of protecting our water supply and passing on a safe and secure water system to a rapidly growing population and empowering Ireland’s social and economic growth.

We are passionate about empowering our people, enabling them to make a positive impact on communities across Ireland. We are guided by a shared vision and purpose, grounded in values that define who we are and shape how we work, where we deliver for customers and communities, we work better together, we do the right thing, we aim high, and we keep each other safe. Our behaviours define how we interact, communicate, and succeed together. These values and behaviours apply to each one of us, across every role, location, and level.

Our goal is to attract and develop skilled and talented people from diverse backgrounds, who bring a dynamic range of expertise and insights to our work. With a strong, values-driven workforce, we ensure Uisce Éireann can continue advancing Ireland’s water services and meeting the needs of the communities we serve for generations to come.

The Role: 

The Asset Operations function forms the cornerstone of service delivery to customers, protecting the environment and meeting regulatory standards as well as managing the majority of operational expenditure. The Asset Operations function has responsibility for operational and maintenance strategy, policies, planning and standard operating procedures for Water and Wastewater operations both nationally and regionally, ensuring that value for money and customer service is delivered. 

The Water Operations & Maintenance team are responsible for the national delivery of water operational services through the operation, inspection, maintenance & repair of the water treatment and network assets (source to tap), whilst focusing on managing health and safety, preventing customer impact, reducing leakage, and improving the performance and efficiency of our water services.

Reporting to the Water Operations Delivery Manager, the Water Operations Delivery Analyst is responsible for supporting development and delivery of Water programmes of work and supporting the resolution of Water Operations issues as they arise. 

Main Duties and Responsibilities:

• Support Water Operations strategic programmes of work, ensuring successful outcomes within agreed timelines
• Support continual improvement and change delivery in Water Operations to aim for right first time in delivering technical and engineering solutions
• Input into the development of a proposed change plan for the year, aligned with the annual workplan and gaining acceptance with Asset Operations  business unitsInput into the development of performance metrics to demonstrate the impact of the team in delivering and embedding change and support the collation of the relevant data
• Build effective relationships are in place with the engineering-based teams so that feedback on areas of improvement is accepted and understood, includes but not limited to IDD, Interventions team and Operational Risk and Resilience
• Ensure relevant reports and business cases are written to support justification for change activities.
• Deliver work within accepted change management frameworks

General Duties and Responsibilities

• Collaboration with key internal stakeholders across the UÉ business
• Support the delivery of the Uisce Éireann Transformation Programme, driving results required within the Directorate and supporting organisation-wide objectives
• Support the promotion and delivery of relevant Water Operations health and safety commitments
• Conducts duties and responsibilities in accordance with Uisce Éireann’s Information Security policies, standards, processes and controls to protect the confidentiality, integrity and availability of UÉ business information, and delivery of critical services, in accordance with the NIS Directive and any other relevant cybersecurity regulation. 
• Other duties as required

Knowledge, Skills and Experience:

• Relevant third level qualification or accreditation. Project management qualification is desirable 
• A minimum of 3 years’ relevant experience. Experience in the water, utilities or similar industries is desirable 
• We work better together - ability to develop and maintain effective strategic partnerships with key stakeholders internally and externally
• Proven track record with dealing with complex issues, proactively and in a timely fashion along with the ability to communicate complex information to others
• We do the right thing - highly motivated individual, working to the highest professional standards and with proven ability to deliver results within a team
• Strong analytical skills and ability to identify and analyse problems and potential improvements and propose and implement solutions
• Demonstrate adaptability and the ability to change focus and direction in line with business strategy and requirements
• We aim high - proactively identifying new areas of improvement and using newly gained knowledge and skill on the job

*Successful external candidates will be offered a salary within the advertised range based on an assessment of their relevant skills, qualifications, experience and readiness to undertake the responsibilities of the role.

Internal candidates will be considered in line with the application of Uisce Éireann's Pay Model and associated pay policies.

The salary range is designed to recognise that successful candidates may join the organisation at different stages in their career, while also providing scope for future salary progression as capability and experience develop.

Uisce Éireann is an equal opportunities employer.

We are committed to providing a diverse and inclusive place of work and have a robust strategy and framework called ibelong to enable this. We are an equal opportunity employer and through our recruitment process we welcome and encourage applications from interested and suitably qualified individuals regardless of gender, age, racial or ethnic origin, membership of the traveller community, religion or beliefs, family or civil status, sexual orientation/gender identity or disability.