Sales Operations Analyst I

itD is seeking a Sales Operations Analyst I to support the end-to-end execution of partner incentive and investment programs, ensuring deals move accurately and efficiently from contracting through supplier onboarding and final payout. The ideal candidate will bring experience in operations, deal fulfillment, contract administration, procurement, or transactional finance, with a strong track record of accuracy in high-volume, detail-oriented work.

Location: Austin, TX — Hybrid, 3 days per week onsite

Duration: 12 Months

We provide comprehensive medical benefits, a 401k plan, paid holidays, and more.
Please note that we are only considering direct W2 candidates at this time, as we are unable to offer sponsorship.

Responsibilities

• Manage high volumes of incoming deals through the full contracting-to-payout lifecycle, ensuring required approvals, validations, and documentation are complete.
• Create, update, and maintain records for accounts, contracts, incentive requests, and payout activities with a high degree of accuracy and completeness.
• Review executed contracts and accurately enter key information, including entities, term dates, approved amounts, caps, accounting codes, cost centers, projects, and supplier information.
• Coordinate supplier onboarding and procurement activities, track requests through completion, monitor outstanding requirements, and escalate blockers as needed.
• Prepare and submit payout requests with complete supporting documentation, validating amounts, coding, entities, and contract requirements before submission.
• Track payouts from request through approval and payment, investigate and resolve rejections or exceptions, and reconcile paid amounts against approved and contracted amounts.
• Maintain recurring trackers, dashboards, reports, exception logs, and standard operating procedures while partnering with Finance, Deal Operations, and other stakeholders on documentation and close activities.

Internal Responsibilities

• Attend regular internal practice community meetings.
• Collaborate with your itD practice team on industry thought leadership.
• Complete client case studies and learning material, including blogs and media material.
• Build material to contribute to the Digital Transformation practice.
• Attend internal itD networking events, both in person and virtually.
• Work with leadership on career fast-track opportunities.

Required Qualifications and Skills