Operations Specialist Intern

LotusWorks is an Engineering Services provider specializing in managing Commissioning, Construction Services, Calibration, Operations & Maintenance scopes of work within global manufacturing facilities. LotusWorks operates globally across EMEA and North America partnering with the world's leading manufacturers across the Semiconductor, Pharmaceutical & Biologics, Medical Device and Data Center sectors. Our team of Engineering and Technical professionals is immersed in cutting-edge technologies and innovations. LotusWorks is committed to a diverse and inclusive workplace, integral to our people-first approach. 

We are seeking a motivated and detail-oriented Operations Specialist Intern to support Operations & Maintenance (O&M) activities within a semiconductor manufacturing facility. This internship provides hands-on experience in mission-critical facility operations, maintenance planning, performance reporting, continuous improvement, and operational coordination.

The Operations Specialist Intern will work closely with the Regional O&M Manager, Site Managers, O&M Leads, engineers, technicians, and other support functions. This individual will assist with tracking operational priorities, analyzing performance data, supporting CMMS activities, maintaining documentation, and identifying opportunities to improve operational consistency, efficiency, and reliability.

This is an excellent opportunity for someone earlier in their professional career who is interested in operations, engineering, facilities management, maintenance, data analysis, or project coordination within the semiconductor industry.

Responsibilities:

Regional Operations Support

• Support the Regional O&M Manager with day-to-day coordination of O&M activities across multiple semiconductor facilities.
• Assist with tracking regional priorities, deliverables, action items, and operational commitments.
• Coordinate with Site Managers, O&M Leads, engineers, technicians, and support functions to gather operational information.
• Maintain regional action trackers and follow up with responsible owners on open items.
• Support preparation for regional operations reviews, customer meetings, and internal leadership meetings.

KPI & Performance Reporting

• Collect and consolidate site-level O&M performance data into regional reporting.
• Track KPIs such as PM compliance, CM backlog, overdue work orders, equipment availability, MTBF, response time, safety performance, and resource utilization.
• Assist with developing and maintaining Power BI dashboards, Excel trackers, and operational scorecards.
• Identify trends, gaps, and recurring performance issues and escalate findings to the Regional O&M Manager.