Product Manager

About Integrated Specialty Coverages

Integrated Specialty Coverages, LLC (ISC) is a growth stage technology and data-driven commercial MGA and insurance wholesaler leading innovation in the market.  

Backed by one of the leading private equity firms, Onex Partners, and led by a forward-thinking management team, ISC is combining the worlds of insurance and technology to create an Insurtech powerhouse. As a leading online distributor of insurance products for a range of industries and “Main Street USA”, we are looking for the right people to help us in our mission of achieving exponential growth. We strive to be the number one place to go for brokers and agents to source insurance. To accomplish this, we’re building a digitally focused team that deeply understands the intersection between user experience, data, and AI/ML to optimize the way we engage with our customers and partners.

Job Summary

The Commercial Lines Product Manager (CLPM) is a highly visible role at the intersection of insurance, data, operations, and strategy. This position is responsible for maximizing the profitability, growth, and operational effectiveness of a portfolio of commercial Property & Casualty insurance programs characterized by complex underwriting, high-touch case management, large exposure limits, and long-tailed loss profiles.

The ideal candidate is naturally curious, enjoys digging into data to uncover opportunities and issues, and thrives on transforming insights into actionable business solutions. This role requires equal parts analytical rigor, process engineering mindset, and business influence, serving as a trusted partner to business unit leaders, technology teams, finance, and executive management.

As a Commercial Lines Product Manager, you will leverage data and technology to identify trends, improve workflows, enhance underwriting effectiveness, and drive sustainable MGA gross margin performance through premium growth, loss ratio management, and operational efficiency. The CLPM reports to the VP of Product Management and Actuarial.

Position Responsibilities

• Develop and maintain product scorecards to monitor key product performance indicators, evaluate scorecards to identify trends in program performance, opportunities, and actionable recommendations. Compile results to share with Business Unit leaders and company management.
• Acquire Subject Matter Expertise on insured policy and claim data acquired by ISC and partner systems, including data retention and storage and reportability and visualization using ISC data warehouse and reporting tools. Use SQL, Python or other analytical applications to acquire, summarize and report policy, premium and loss data.  Use data and information for reporting and analysis to develop insights, unearth opportunities, increase process efficiency and improve automation.
• Work with underwriting business unit leaders to manage the rating plans, including ISO advisory rates and independent pricing. Employ pricing strategies and direction to aid the business unit leaders.  Monitor and summarize premium and exposure trends and underwriter discretionary rating activity at the portfolio level.  Analyze program metrics, underwriting insights and market environment to identify price segmentation opportunities.  Lead the implementation efforts in conjunction with the Tech team.