Systems Engineer

Do you enjoy working on a close-knit, supportive team? Are you service-minded and driven by the need to provide outstanding customer support? Do you have a deep background in VMware environment architecture, storage and SAN management, data protection and backup, server administration and networking? If you have the ability to assess and solve complex problems, then you may be the person we're seeking to join our Technical Services team!

What you'll be doing...

As a Senior Systems Engineer, you'll serve as a technical authority for the company’s core infrastructure – enterprise virtualization, storage, data protection, computer hardware, identity, endpoint and mobile device management, and hybrid cloud and messaging platforms. You’ll architect, deploy, and maintain highly available VMware environments; design and manage enterprise SAN/NAS storage; own the enterprise backup, replication and disaster recovery infrastructure; and administer Windows Server, AD Domain Services, Entra ID, Microsoft 365 and Exchange hybrid topologies, along with Copilot and other approved AI services.

• Architect, deploy, configure and maintain high-availability vSphere environments, including vCenter administration.
• Networking, resource allocation, capacity planning and VM lifecycle management.
• Design, provision and troubleshoot enterprise storage arrays.
• Own the enterprise backup and replication infrastructure (VEEAM).
• Ensure appropriate backups performed, monitored and maintained for all servers and appropriate devices at all company locations.
• Plan, document and execute recurring restore and recovery testing in support of the disaster recovery and business continuity program.
• Manage enterprise rack server infrastructure, including firmware upgrades, hardware health monitoring and out-of-band monitoring.
• Configure and install servers, storage, virtualization hosts, desktops, printers, network hardware, software and operating systems in accordance with defined standards.
• Manage, secure and scale hybrid enterprise infrastructure across on-premise environment and cloud platforms (Azure).
• Administer hybrid Exchange topologies and Exchange Online, SharePoint Online, OneDrive and Teams.
• Maintain Active Directory Domain Services, Group Policy Objects, Entra ID tenant security, hybrid identity synchronization, single sign-on integrations, and PKI / internal certificate authorities, in coordination with the security team.
• Owns the enterprise mobile device and endpoint management platform (Microsoft InTune).
• Support the deployment, configuration and ongoing administration of Microsoft Copilot and other approved AI services.