Sales Product Specialist

• Location: Denver, CO (hybrid — Tue/Wed/Thu in office)
• Reports to: CEO

The role

We're hiring a Sales Product Specialist to run the technical sales motion at Ombud — the role that bridges product capability and customer outcome. You will own demos, proofs of concept, technical discovery, RFP and security questionnaire responses, sales enablement, and the demo environments and integrations that make our sales team credible in front of enterprise buyers.

The person who held this role previously came from an enterprise implementation background (Oracle ERP Cloud at KPMG) before moving into presales. That combination — knowing how enterprise software actually gets deployed, plus knowing how to sell it — is what makes this seat work. We are explicitly looking for the same profile.

What you'll own

• End-to-end technical sales support: discovery, demos, custom builds, trials, proofs of concept.
• RFP and security questionnaire responses for active deals — Ombud's own platform is the tool you'll use, so you'll know it intimately.
• Demo environment design and maintenance: keep them current, relevant, and persuasive.
• Integration prototypes: HubSpot, Salesforce, Office365, Slack, Chrome extension, Excel add-in, and customer-specific connectors as deals require.
• Sales enablement: onboarding new AEs, training the sales team on product updates, building battlecards and competitive positioning against Loopio and Responsive.
• Executive and Board reporting on technical wins, POC outcomes, and presales metrics.
• Strategic renewals and upsells where technical depth is the deciding factor.
• Voice of the customer back into the product team — what's missing, what's broken, what's winning.

Must-haves

• 5+ years of combined experience in enterprise software, with at least one tour in implementation/consulting (e.g., ERP, CRM, or SaaS implementation at a Big Four, systems integrator, or vendor professional services team) AND at least two years in presales / sales engineering.
• Detail-oriented to the point of being noticeable. This role is where small errors become lost deals.
• Demonstrated ability to map complex enterprise business problems to technical solutions and articulate them to both technical buyers and executive economic buyers.
• Hands-on fluency with generative AI tools (Claude, ChatGPT, Gemini, etc.) and familiarity with how LLMs and RAG architectures work at a conceptual level.
• Experience building and delivering technical demonstrations to enterprise audiences.