Market Research Analyst

Zafin is an AI platform company helping regulated institutions modernize how critical work is designed, governed, and delivered. Our technology enables organizations to move faster while maintaining the governance, accountability, and control required in highly regulated environments.

Our portfolio includes Zafin AIOS, an agent orchestration platform for governed AI work; the Zafin Banking Platform, which helps banks modernize product, pricing, offers, billing, loyalty, and relationship management; and Zafin IO, an integration platform that connects data, systems, and workflows across complex enterprise environments.

Headquartered in Toronto, Canada, Zafin partners with leading financial institutions across North America, Europe, the Middle East, Africa, and Asia-Pacific. As AI transforms the future of financial services, we're building the platforms that help regulated organizations adopt AI responsibly and at scale.

Market Research Analyst 

Location: Chennai / Trivandrum   |   Reports to: Director of Market Intelligence 

What's the opportunity? 

We are seeking a Market Research Analyst to join Zafin’s Market Intelligence team, reporting to the Director of Market Intelligence. 

Market research at Zafin is built around systems — agents, workflows, and automations that allow a focused team to continuously monitor and understand a market far larger than its headcount. In this role, you will work within that research stack, improve and extend it, and apply strong analytical judgment to the information it produces. 

Both dimensions of the role matter. Automation can accelerate research, but it cannot replace disciplined source evaluation, commercial understanding or sound interpretation. You will be responsible for running the machinery and applying the judgment required to produce reliable, decision-ready intelligence. 

The work sits close to business decisions. Your research will help shape what Zafin builds, how we position and communicate our platforms, and how our sales teams identify and pursue opportunities. 

What will you do? 

• Run and improve AI-enabled research workflows: Work with Zafin’s existing research agents and workflows across sourcing, extraction, synthesis and brief generation. Maintain continuous coverage of priority markets and improve the system as new needs and gaps emerge. 

• Automate research intake: Build and maintain pipelines that ingest analyst reports (Gartner, Forrestor, Celent), earnings calls, regulatory filings, annual reports and other relevant market sources, identifying what has changed and why it matters.