Director, Software Engineering

Are you looking for an opportunity to help solve one of today's biggest business challenges? AI is changing the pace of business, and organizations everywhere are struggling to help their workforce, partners, and customers keep up. At Litmos, we're building the Learning Acceleration Platform that helps organizations build human capability faster—and we're looking for people who are passionate about making a meaningful impact for customers while growing alongside a collaborative, people-first team.

Litmos is the Learning Acceleration Platform that helps organizations build capability faster, adapt at the speed business changes, and scale learning to anyone, anywhere. Combining an intuitive platform, AI-powered capabilities, trusted content, expert services, and a broad ecosystem of integrations, Litmos helps organizations accelerate workforce productivity, improve customer adoption and retention, enable high-performing partners, and reduce organizational risk through continuous learning.

Organizations such as Hewlett Packard Enterprise, Graco, Sabre, and Russell Mineral Equipment trust Litmos to accelerate learning across their workforce, partners, and customers. Today, more than 11K customers with 30 million learners across 150 countries and 37 languages use Litmos to build the capabilities their organizations need to succeed. Backed by Francisco Partners, one of the world's leading technology investment firms, we're investing in the future of learning—and the people who are building it. Learn more at www.litmos.com.

Location: India (Pune / Hybrid) Type: Full-time   

Reports To: VP Engineering 

The Role 

This is a pivotal leadership role for someone who started their career as an engineer and has grown into an inspiring, delivery-focused leader. You will build, grow, and lead our India engineering team from the ground up — hiring great people, establishing strong engineering culture, and ensuring the India team operates as a fully integrated, high-performing part of our global engineering organisation. 

You won't just manage people. You'll shape how we build software — driving engineering process, operational excellence, and technical decision-making across the organisation. If you're energised by the challenge of scaling teams, shipping great product, and raising the engineering bar, this role was made for you. 

Responsibilities 

Team Building & Leadership 

Build and scale a high-performing engineering team in India, owning the full hiring lifecycle from sourcing to onboarding. 

Lead, mentor, and develop engineering managers and senior engineers, creating clear career growth pathways. 

Foster a strong engineering culture rooted in ownership, collaboration, quality, and continuous improvement. 

Act as a visible and trusted leader within the India organisation, representing engineering at a senior level locally. 

Global Engineering Integration 

Ensure the India team operates as a seamlessly integrated part of the global engineering organisation — not an offshore unit, but a core team with full ownership of product areas. 

Partner closely with engineering leadership across other geographies to align on roadmap priorities, team structure, and ways of working. 

Establish communication rhythms, collaboration practices, and tooling that bridge time zones effectively. 

Champion a "one team" culture across all engineering locations. 

Engineering Process & Operational Excellence 

Own and continuously improve engineering processes across the SDLC — from planning and sprint execution through to deployment and incident management. 

Drive adoption of engineering best practices: code review standards, testing strategy, CI/CD pipelines, and release processes. 

Define and track meaningful engineering metrics (velocity, quality, deployment frequency, lead time) and use them to drive improvement. 

Lead operational readiness, on-call practices, and engineering response to production incidents. 

Technical Leadership & Decision-Making 

Provide technical direction and governance, ensuring architectural decisions are sound, scalable, and aligned with the broader platform strategy. 

Actively participate in and guide technical design reviews, particularly for complex or cross-cutting concerns. 

Maintain hands-on credibility — able to engage meaningfully in technical discussions on C#/.NET development, Azure Cloud architecture, and Azure DevOps pipelines. 

Identify and drive resolution of technical debt that poses risk to delivery speed or system reliability. 

Delivery & Product Partnership 

Accountability for the India team's delivery commitments — ensuring features and platform work ship on time, at quality, and with predictability. 

Partner with Product Management to translate roadmap priorities into well-structured engineering plans. 

Proactively manage risks, dependencies, and blockers, escalating early and communicating with clarity. 

Experience & Qualifications 

Essential 

15+ years in software engineering, with at least 5 years in engineering leadership (Engineering Manager, Senior EM, or Director level). 

A strong technical foundation — you began your career as a software engineer and can engage credibly in technical discussions and decisions. 

Hands-on background in C# and .NET development; you don't need to be writing production code daily, but you know it deeply. 

Solid understanding of Microsoft Azure cloud services and Azure DevOps for CI/CD, pipelines, and engineering workflow. 

Proven experience with SQL Server as a backend data platform, including schema design, query optimisation, and production operations. 

Demonstrated ability to integrate Agentic AI into production systems (e.g. AI agents embedded in product features or operational pipelines). 

Proven experience building and scaling engineering teams, ideally in a high-growth SaaS environment. 

Experience leading distributed or globally integrated engineering teams, with a track record of making cross-timezone collaboration work well. 

Strong command of agile delivery practices and modern software engineering processes. 

Exceptional communication and stakeholder management skills — equally comfortable presenting to a CTO or coaching a junior engineer. 

Desirable 

Experience establishing a new engineering hub or centre of excellence from scratch. 

Familiarity with platform/product engineering in a B2B SaaS context. 

Exposure to data engineering, integrations, or API-first product development. 

Experience with engineering hiring at scale in the India market. 

Knowledge of compliance and security practices relevant to SaaS (SOC 2, ISO 27001, GDPR). 

Salary Range: ₹50,00,000 to ₹70,00,000 plus 20% bonus

As a learning company we believe in the potential of everyone; if you don't have experience in all the details mentioned in this job post, then we still encourage you to apply and we'll get back to you as soon as we can.  

We are an equal opportunity workplace employer. We are committed to the values of Equal Employment Opportunity and provide accessibility accommodations to applicants with physical and/or mental disabilities.

Applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.