Programme Management Consultant

Location: 100% remote, seeking candidates located in LATAM.
Contract Length: 1 year, with potential for extension.
Contract Rate: $36-41 per hour in USD. Final rate will be determined based on relevant experience and overall fit for the position.

NTT DATA is seeking a Senior Programme Management Consultant – ServiceNow SPM with extensive experience in programme and portfolio management, PMO governance, Strategic Portfolio Management (SPM), and enterprise portfolio platforms. The consultant will oversee a portfolio of projects, support Fund-wide critical initiatives, strengthen governance and reporting, and contribute to the implementation, adoption, and continuous improvement of ServiceNow Strategic Portfolio Management. 

Responsibilities:

• Oversee a portfolio of projects to ensure alignment with organizational goals and strategic priorities, while monitoring project performance, risks, opportunities, and required corrective actions. 
• Manage stakeholder communication and expectations across the project portfolio and provide regular portfolio and project updates to senior management. 
• Ensure projects follow established PMO governance standards, frameworks, and best practices, including project reviews, quality monitoring, risk management, and timely escalation of issues. 
• Support the design, implementation, adoption, and continuous improvement of the ServiceNow Strategic Portfolio Management (SPM) platform, including portfolio structures, workflows, dashboards, reporting, governance processes, and data quality. 
• Support SPM implementation activities including process design, data readiness, testing, stakeholder engagement, adoption, portfolio workflows, resource management, and benefits-tracking capabilities. 
• Continuously evaluate and improve PMO tools and processes to strengthen project tracking, portfolio reporting, governance, and overall project management effectiveness. 
• Support Fund-wide critical projects and work closely with project managers to strengthen delivery, address complex project issues, and achieve optimum results. 
• Mentor and guide project managers and promote effective collaboration across cross-functional teams while fostering continuous improvement in project management practices. 
• Work with senior leadership to support portfolio prioritization, demand management, resource and capacity planning, benefits tracking, and alignment of projects with organizational strategic objectives. 
• Maintain and enhance project and portfolio performance reports and executive dashboards covering portfolio health, prioritization, resource and capacity information, risks, benefits, and critical milestones.