Production Engineer

Qube Research & Technologies (QRT) is a global quantitative and systematic investment manager, operating in all liquid asset classes across the world. We are a technology and data driven group implementing a scientific approach to investing. Combining data, research, technology, and trading expertise has shaped our collaborative mindset, which enables us to solve the most complex challenges. QRT’s culture of innovation continuously drives our ambition to deliver high quality returns for our investors.

Your future role within QRT

We are seeking a motivated and versatile Production Support Engineer to join the HK office. This permanent role is ideal for candidates who thrive in dynamic environments, are eager to support multiple technology areas (Trading tools or Market Access), and possess a strong drive for both operational excellence and development innovation.

Key Responsibilities

Production Support (50%)

• Provide comprehensive user and system support across all technology streams.
• Monitor, maintain, and troubleshoot production systems to ensure stability and reliability, with a particular emphasis on data platforms and processes.
• Respond promptly to incidents and service requests, diagnosing and resolving issues affecting data flows, trading applications, and related infrastructure.
• Perform daily health checks and validation of trading and data systems before market open, ensuring all components are operational.
• Manage and support static and dynamic databases, including troubleshooting data integrity issues and performing routine maintenance.
• Coordinate with development and business teams to resolve “pretrade” related issues and implement fixes or enhancements.
• Support release management activities, including deployment, verification, and rollback procedures for data and trading applications. 
• Maintain and update documentation for operational procedures, incident response, and data workflows.
• Ensure compliance with internal controls, regulatory requirements, and best practices for data management and system support.
• Participate in root cause analysis and post-incident reviews, focusing on continuous improvement of data stream reliability and performance.
• Collaborate with global support teams to share knowledge, escalate issues, and drive resolution of complex data stream problems.
• Support evening and weekend operations as required, ensuring critical data and trading systems remain available and performant.

Development & Automation (50%)

• Design and implement automation tools to streamline operational workflows.
• Develop scripts and applications for data quality checks, monitoring, alerting, and recovery processes.