Legal Assistant

At Morgan & Morgan, the work we do matters. For millions of Americans, we’re their last line of defense against insurance companies, large corporations or defective goods. From attorneys in all 50 states, to client support staff, creative marketing to operations teams, every member of our firm has a key role to play in the winning fight for consumer rights. Our over 6,000 employees are all united by one mission: For the People.

Summary

We are seeking a qualified Legal Assistant to join our workers' compensation law firm. As a Legal Assistant, you will be responsible for supporting our legal team in representing injured workers through all phases of their workers' compensation claims, from intake through resolution. This position requires exceptional organizational skills, meticulous attention to detail, and a strong commitment to client service. The ideal candidate has a strong work ethic, exceptional problem-solving skills, and is comfortable working in a fast-paced dynamic workplace.

Responsibilities

• Conduct client intake interviews and open new matters; create and maintain electronic and physical case files, including verifying employer, carrier/TPA, and adjuster information
• Manage administrative duties including scheduling calendar hearings, mediations, depositions, and deadlines; manage case logistics and parties/contacts in ICMS and Litify
• Prepare, serve, and track ICMS filings (207 forms, COA, 108A, 108B, 102C); maintain pleadings and discovery indexes
• Request, pay for, and track medical records and bills; build and maintain medical chronologies, work status notes, and detailed logs
• Track indemnity payments, authorizations, wage documents (AWW and TTD rates), and medical treatment details; note late or missing payments and prepare mileage requests
• Provide comprehensive client communication including appointment notifications, status updates, informational materials, and coordination of medical treatment approvals; manage client calls and emails promptly
• Draft and proofread correspondence and legal documents; organize exhibits, documents, evidence, briefs, and appendices
• Collect, examine, and organize evidence and other legal documents for attorney review and case preparation; research regulations, laws, and legal articles as needed
• Manage client billing by preparing, finalizing, and sending out bills, as well as resolving billing issues in cooperation with the billing attorney
• Communicate with clients and witnesses to schedule meetings, interviews, and depositions
• Implement and improve upon administrative processes for more efficient workflow; manage and maintain documents in paper or electronic filing systems
• Comply with confidentiality, HIPAA, and workers' compensation procedures; follow firm standard operating procedures; perform other related duties as assigned