Product Manager

Paperless Post is seeking a Senior Product Manager I/II to refine and execute a growth roadmap for our Revenue Growth and Pricing product experiences. Used by millions of new and repeat customers per year, our pricing experience is a critical component of our user experience, spanning the entire B>S funnel. As a hypothesis-driven and data-conscious team leader, you’ll optimize and evolve our pricing model to meet business and user OKRs.

The job

Goal

• Drive incremental Revenue and Events growth by working with our leadership team to develop and execute pricing strategies that optimize events volume, monetization, and user satisfaction across our end-to-end user experience.
• Work closely with Product and Engineering, Product Marketing, CustOps and Data teammates to ensure growth tactics are rapidly delivered to users within our AI product development workflows.

How

• Proactively refine, publish, and deliver a rolling multi-sprint roadmap with your local feature team, driving growth in prioritized OKRs.
• Partner deeply with Product leadership, other feature teams, Finance, CustInsights, CustOps, and senior leadership across the company to translate company goals into a prioritized backlog of focused revenue growth tactics.
• Effectively lead the PAYGO Working Group to align interests, communicate progress, and solicit feedback on team plans.
• Serve as the primary in-house expert on product analytics and user insights within the pricing domain.
• Quantitatively and qualitatively track success and failures, adjusting hypotheses and team priorities accordingly, with frequent high quality reporting to P/E and stakeholder audiences.
• Craft hypothesis-driven A/B testing strategies to optimize conversion x monetization, rapidly executing tests and iterating with Engineering and Data partners.
• Lead your cross-functional team by enabling, inspiring, and including them in the product development process.
• Deeply integrate AI tooling into your personal and team workflows to increase your PM leverage in the definition, development, and optimization of your feature surfaces.

 About you

• 6-9+ years of product management experience in a developer-centric environment. Previous exposure, education, or side projects in product design or engineering are a strong plus.
• Curious, collaborative, and gritty. You’re a natural problem solver and enjoy partnering with engineers, designers, and other PMs. Ability to work effectively autonomously and jointly with teammates and stakeholders.
• Excellent written and verbal communication skills. You author communications for different audiences and can deliver compelling user and business narratives with supporting data and insights.
• Passionate about serving customers. You welcome user feedback of all kinds, and strive to resolve gaps between expectations and reality.
• Practice maximum ownership. Our customer’s problems are your problems, and you are relentless in pursuing solutions and improvements.
• Experienced with KPI/OKR-based product development, crafting product tactics and acceptance criteria to achieve business and user goals.
• Experience with A/B testing, measuring the incrementality and holistic impact of your work. Recognition that compelling hypotheses and user experience patterns require test optimization and iteration.
• Comfort defining and collecting data relevant to your domain, analyzing historical trends, and hypothesizing against the information you have (and in some cases, the data you don’t).
• Strong toolkit for organizing, influencing, and executing across engineering teams in a fast-paced, agile environment.
• Experience with ecommerce pricing strategies and optimization.

A little about us

The PP Product Management team is lucky enough to work at a truly product-driven company with millions of paying users. We take a data-driven approach to our product planning—working closely with our in-house data analysts, conducting extensive user tests, and collecting real-time user feedback. We’re proud to be building a thoughtful, high-touch, and high-impact product that users trust with their most important life events, and we’re looking for product enthusiasts with whom to share our ambitious vision.

About the company

Company-wide we enjoy an amazing ecosystem of an even gender split and healthy balance of engineering and design. Because Paperless Post isn’t supported by ad revenue, we can focus our efforts on building and improving on the ideal version of our platform, product, content, and partnerships for our users. 

We are proud that Paperless Post helped over 30 million people connect in the real world last year. Our product is global, and we are committed to being a company where everyone belongs. We encourage people from all backgrounds, races, genders, and abilities to apply!

AI Usage Note

At Paperless Post, we value Being Resourceful, Progress Over Perfection, and being a Positive Force. Embracing thoughtful AI use is one way we put those values into practice. In our day-to-day work, we encourage teams to thoughtfully use AI tools like Claude, ChatGPT, and Copilot to move faster and think more creatively.

During interviews, our recruiting team may use AI-powered note-taking tools so we can stay focused on the conversation.

However, our interviews are designed to understand each candidate’s individual skills, problem-solving approach, and reasoning in real time. For that reason, unless explicitly requested and/or approved by the recruiting team, AI tools (including but not limited to generative AI assistants such as ChatGPT, Claude, Copilot, etc.) may not be used during any interview sessions, including but not limited to:

-Recruiting phone interviews

-Technical screens 

-Live coding challenges

-System design interviews

-Take-home assignments

These conversations are intended to assess your independent thinking and technical depth. If we determine that AI tools were used without disclosure or approval during an interview, it may result in disqualification for the role and removal from the interview process.

We are committed to providing reasonable accommodations. This policy does not apply to approved accessibility or disability accommodations. If you require assistive technology or other support, please let the recruiting team know.

The compensation range for the Senior PM I (L4) role is $163,500 - $175,000.

The compensation range for the Senior PM II (L5) role is $178,400 - 190,000.

At Paperless Post, compensation is based on a number of factors, including geographic location, job-related skills, years of experience, and internal team banding. All full-time offer packages come with a base salary, equity component, and options for fully paid medical, dental, and vision benefits.The range posted here is based on the NYC market and may vary based on candidate location.